Skip to content Skip to main navigation Skip to footer

Installation Guide

This page will guide you through the installation of Phonexia Orbis on your machine.

The following steps describe installation of Orbis on:

  1. your computer (only for testing) – the processing is done locally on the computer.
  2. server machine (recommended) – individual users connect to the server through the web browser. The processing is done on the central server.

In case of central server installation, additional firewall rules/exceptions may need to be applied according to your IT policy.

Step #1 - Prerequisites

First, you will need an installation OVA package downloaded on your computer – follow the instructions on Download Orbis Trial page.

Instructions for VirtualBox:

These instructions apply for VirtualBox. You can download the VirtualBox application for free at

Please make sure to download latest version. Older version may contain unfixed bugs resulting in Orbis crashing.

Step #2 - Import Orbis package

Launch VirtualBox, select Tools and and click the Import icon.

On next page, locate your OVA file and click Next.

On the Appliance Settings page the minimum HW requirements of 4 CPU cores and 13 GB RAM are prefilled. Make sure these HW requirements are not higher than your host machine allows. If you want, you can allocate more resources at this point.

When the import process has finished, edit Settings of the newly created virtual machine and switch to Network tab. Change Adapter 1 connection to “Host only adapter”, this setting prevents the guest virtual machine from reaching the public internet but allows your host computer to connect to the virtual.

Step #3 - Launch the virtual machine

You should see a window with starting VM.

The first time Orbis is started, we recommend taking a short break to stretch your muscles, or go make a coffee.

The initial start takes around 3 minutes before all files in the background are ready.

Notice the IP address that Orbis is running on – in this example it is Your IP address will likely be different.

Later starts of Orbis are generally faster. You can now minimize this window.

Step #4 - Validate correct installation

Open up your web browser and type your Orbis address (in this example it is

In case you see 404 Error, 500 Error or any other, please wait a little longer. This error simply means that the installation hasn´t fully finished yet and some services are still being configured in the background.


When you see a certificate warning in your browser, click Advanced and click on “Proceed to site”.

This warning is unfortunately expected behavior – the SSL certificate has to be issued for a specific IP address. Because in Phonexia we do not know what (internal) IP you will be using Orbis on, the IP for which the certificate is issued will not be the same as the IP you are running it from. This means the certofocate cannot be verified as valid. For that reason, you will be warned by the browser. 


Depending on your web browser, your window may look slightly different. The above screen is from the Chrome browser.

After this, you should see login screen to the Orbis frontend:

Congratulations, you have installed Phonexia Orbis on your machine!

Step #5 - Configure access for others

In case you installed Orbis on your computer and are the only person accessing it, you may skip to the next step now.

For central network installations:

In case you installed the Phonexia Orbis product on a central server, to which the individual users connect, make sure to enable all the necessary Firewall rules and exceptions. As the steps needed to perform differ based on your IT services and infrastructure, follow your company guidelines to enable connection to the selected IP.

Step #6 - Shutting Orbis down

When you finish your work with Orbis, sign out of the machine.

In case you are the only user of this Orbis installation and want to turn off the Virtual Computer, close the virtual machine window by X button.

Dialog window will pop up and you can either chose to “Save the machine state” (equivalent of hibernating) or sending shutdown signal (terminating Orbis gracefully). Select desired method and press ok. You should never select Power off the machine, as this option kills Orbis and could lead to loss of data and potential corruption of the whole system.

Further steps

To start working with the system, follow the Orbis Manual. If you have any problems during these steps, have a look on our Troubleshooting and Frequently asked questions pages, ask your Phonexia contact or report a bug/suggestion at Orbis Reporting page.

Privacy Preference Center


Required cookies required for proper function of Word Press publication platform.

gdpr*, wordpress*,cf7*,wp-settings*,PHPSESSID


We are using Google Analytic in Global Site Tag configuration for keeping site content optimized for great user experience. No personal data are sent.