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Support

Technical support is available Monday – Friday, 9:00 – 17:00 CET.
Typical response time to customers with valid license is within two business days.

In order to help the support staff to solve your issue faster, please include a report of the corresponding product.

Critical and minor issue definition

Critical Issue

Minor Issue

To create report

Speech Engine

Phonexia Browser

Voice Inspector

Report your issue by submitting a Ticket

Note: to submit a ticket, you have to use your login account for Atlassian (meaning your username and password may be different in the ticketing system and in Partner Portal). 

Submit Ticket