To create the SPE report:

• Go to the SPE installation directory
• Open command line/terminal (in Ubuntu Linux  Right click + press E, in Windows type cmd in the address bar)
• Run ./phxadmin --report (Linux) or phxadmin.exe /report (Windows)
• Zip up the created directory with report and attach the ZIP file to your issue description

The Report functionality is not present in old SPE versions (3.10 and older).

When reporting issue with Phonexia Browser please attach both SPE report and Browser log.

To create the SPE report:

• Go to the SPE installation directory
• Open command line/terminal (in Ubuntu Linux  Right click + press E, in Windows type cmd in the address bar)
• Run ./phxadmin --report (Linux) or phxadmin.exe /report (Windows)
• Zip up the created directory with report and attach the ZIP file to your issue description

Also, run the following command for Phonexia Browser log:

• Go to the BROWSER installation directory
• Open command line/terminal (in Ubuntu Linux  Right click + press E, in Windows type cmd in the address bar)
• Run ./PhxBrowser &>report.txt (Linux) or PhxBrowser.exe >report.txt (Windows)
• Do the sequence of steps leading to the issue you are experiencing
• Close Phonexia Browser as usual
• attach the report.txt file to your issue description

To create the Phonexia Voice Inspector log:

• Go to the Voice Inspector installation directory
• Open command line/terminal (in Ubuntu Linux  Right click + press E, in Windows type cmd in the address bar)
• Run ./VoiceInspector &>report.txt (Linux) or VoiceInspector.exe >report.txt (Windows)
• Do the sequence of steps leading to the issue you are experiencing
• Close Voice Inspector as usual
• attach the report.txt file to your issue description