Skip to content Skip to main navigation Skip to footer


Availability of the service

Phonexia provides the Service according to the defined period:

5 Company Business Days a week (Monday to Friday) / 8 Business Hours (09:00 – 17:00) in the CET time zone in English

To help the support staff to solve your issue faster, please include a report of the corresponding product.

Critical and minor issue definition

Critical Issue

Major Issue

Minor Issue

To create report

Speech Engine

Phonexia Browser

Voice Inspector

Report your issue by submitting a Ticket

Note: to submit a ticket, you have to use your login account for Atlassian (meaning your username and password may be different in the ticketing system and in Partner Portal). 

Submit Ticket