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Technical support is available Monday – Friday, 9:00 – 17:00 CET.
Typical response time to customers with valid license is within two business days.

In order to help the support staff to solve your issue faster, please include a report of the corresponding product.

To create report

Speech Engine

Phonexia Browser

Voice Inspector

When reporting issue with SPE older than 3.10, or with different supported Phonexia product, please see the Get better support article for hints which information can help solving your issue faster and how to collect this info.

Report your issue by submitting a Ticket

Note: to submit a ticket, you have to use your login account for Atlassian (meaning your username and password may be different in the ticketing system and in Partner Portal). 

Submit Ticket