…revocable, time-limited right to use the Services (hereinafter the „license“) made available to you through your PHONEXIA account. This license allows Member to use the Services solely in the manner permitted by this Agreement. License is only active while your account is in good standing and as permitted by this Agreement. 2.2. Software Access/Use Restrictions. Member will not copy, translate,…
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A: Please attach the licensing file (license.dat) to the support ticket at our Service Desk….
…to start processing your recordings with Phonexia Speech Technologies. 1. Download Evaluation package Download the Phonexia Evaluation package from https://partner.phonexia.com/kb/sp/speech-platform/evaluation-package/ Simply unzip the package to your desired location. Ideally avoid C:/Program Files as you may face issues later on with previleges 2. Save license.dat file Copy the license.dat file to the /SPE/ directory. Make sure the license.dat file is not…
…the Starter Kit during the onboarding period? Yes, the Starter Kit can be purchased anytime during our cooperation. Can I purchase the Starter Kit multiple times? Yes, for each project, proof of concept, and product line, you can purchase a Starter Kit again. Phonexia consultants can’t wait to support your business. How do you deliver technical training? Phonexia technical training…
…is copied to RLS components) to test that the Speech Platform meets their use case. License – the „NET“ license type – the license (usually one license.dat is copied to all Speech Platform components) is validated on the Phonexia.com licensing server via the internet (no audio is sent to Phonexia). 2. Production Stage This depends on a business agreement with…
Follow these steps to use Phonexia Voice Inspector: Download its latest version (provided as a ZIP archive here) Unpack the archive Download a license obtained from Phonexia. Please, don´t change name of the license (always in license.dat format). Note that a NET type of license needs an Internet connection to connect to our phonexia.com license server. The USB dongle type…
A: Check if you didn’t change your HW configuration or Operating System on the machine. Please ask your Phonexia contact if the issue still occurs….
…Windows: avoid C:/Program Files/ as you may face issues later on with privileges 2. Save the license.dat file Copy the license.dat file to the /SPE/ directory. Make sure the license.dat file is not altered in any way or renamed. The license is provided upon request by Phonexia sales representative. If you do not have it, contact our sales to arrange…
…shared storage. It can be used in various ways, please ask for consultancy if you need more details. # Sets path to license file # server.license = ${application.dir}license.dat This part of the configuration should be self-explanatory: # Limit for maximum upload file size # server.upload_max_filesize = 10MB # Limit for maximum upload file metadata size # server.max_metadata_size = 1KB #…
I always get the same error messages: unable to connect to the SPE unable to start the localhost: giving up and kill the localhost. A: This error may happen if the initialization of SPE engine takes too long. Phonexia Browser software treats it as initialization failure and kills the server. You can fix this by doing the following: Increase timeout…
When running SPE, the following error occurs: [Error] ApplicationStartup: Unhandled exception: BsapiException: SWaveformSegmenterI(/mnt/phxspe/home/phx/storage/dfs/a1cabcf7-c761-49f1 -a9bc-0a8209a09fd9.opus Requested segment (78056, 102056) is out of waveform range (0,91840). A: It means that this opus file is created improperly and declares internally (in header) much more audio than available in real file. Please check your audio source/originator for proper functionality. Or use ffmpeg / sox…
…would like to play with “pure” daemon installation, then phxspe.properties file should exist in ./settings subdirectory. File phxspe.properties is created by phxadmin utility or can be created from ./data/phxspe.properties.default template file. Copy template file to ./settings directory Rename it to phxspe.properties Check for server.enable_authentication_token directive and setup it as needed. Restart phxspe Basic installation steps are described in ./doc/INSTALL.html document….
Currently I’m trying to install the provided binaries for Linux, but I do get the following when running phxadmin: ./phxadmin: error while loading shared libraries: libasound.so.2: cannot open shared object file: No such file or directory I’m trying to run this under CentOS 7. A: Please install the right libraries required for manipulation with audio files from official repository into…
Phonexia Browser application may return error “1007: Unsupported audio format” during uploading audio file. Please consider if your audio files are in Q: What are the supported audio formats? . But if you need use as input audio recordings in other formats, you can configure SPE for audio automated conversion. As prerequisite install external tool for audio conversion. Recommend is…
…installation and additional space for data storage. recommended – CPU: Intel® Core™ i7 or better, RAM: 8 GB, Required HDD space: 0.5 GB for software installation and additional space for data storage. Step #2 – First start Ensure you have obtained a license (license.dat). To obtain an evaluation license, contact your Phonexia sales manager, or ask at [email protected]). Unzip the…