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Search: Licensing error: (6001)

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Understand SPE configuration file

…identify the server in logs written into database (writing logs into database can be configured in server.logging.destination). By default it’s commented out, i.e. disabled. * RLS = Reporting and Licensing Server server.umask # Set umask value for server (Linux only) # server.umask = 0022 Allows to set the umask file permissions value (valid only on Linux). This setting is by…

Q: What to do with the ApplicationStartup: Unhandled exception: BsapiException error?

When running SPE, the following error occurs: [Error] ApplicationStartup: Unhandled exception: BsapiException: SWaveformSegmenterI(/mnt/phxspe/home/phx/storage/dfs/a1cabcf7-c761-49f1 -a9bc-0a8209a09fd9.opus Requested segment (78056, 102056) is out of waveform range (0,91840). A: It means that this opus file is created improperly and declares internally (in header) much more audio than available in real file. Please check your audio source/originator for proper functionality. Or use ffmpeg / sox…

Q: We prefer USB dongle but without the USB storage

A: We don’t provide USB without memory storage, possible solutions are: establish security directives related to work with the USB dongle (persons allowed to, in/out memory scan check), use HW based licensing, use license server….

Q: While trying to install SPE3, I get the error for loading libasound.so.2 libraries

Currently I’m trying to install the provided binaries for Linux, but I do get the following when running phxadmin: ./phxadmin: error while loading shared libraries: libasound.so.2: cannot open shared object file: No such file or directory I’m trying to run this under CentOS 7. A: Please install the right libraries required for manipulation with audio files from official repository into…

Q: How to fix Error 1007: Unsupported audio format?

Phonexia Browser application may return error “1007: Unsupported audio format” during uploading audio file. Please consider if your audio files are in Q: What are the supported audio formats? . But if you need use as input audio recordings in other formats, you can configure SPE for audio automated conversion. As prerequisite install external tool for audio conversion. Recommend is…

Speaker Identification (SID)

…different persons. One way to measure the performance of a speaker identification system is to calculate the trade-off between these two errors which can be shown in a Detection Error Tradeoff (DET) graph. By decreasing the threshold for acceptance we decrease the probability of a false rejection, but at the same time we increase the probability of a false acceptance….

Terms of Service

…a beta version of the Services for the purpose of further testing. It is likely that such beta versions of the Services will contain errors, including errors that may cause the Services or your computer to malfunction or cause a loss of data. In case of publication of such beta verison of the Services PHONEXIA explicitly notifies you, that PHONEXIA…

404 error

404 four hundred four [fôr ˈhəndrid fôr] Page not found back to home…

Q: How to fix the Error 1013: Unsupported: Server does not support authentication with token?

A: Please check SPE subdirectory ./settings for configuration files. If only phxspe.browser.properties exists, then your Browser uses SPE as embedded component and set inside the file this directive: server.enable_authentication_token = false In that case you can still use SPE with Basic HTTP authentication, as described in documentation, section “Basic authentication“ If you would like to play with “pure” daemon installation,…

Get better support

Any errors should be tested on the latest version of the product. Please ask your Phonexia contact for a link to download the latest version. Before submitting issue/ticket… Any errors should be tested on the latest version of the product. Please ask your Phonexia contact for a link to download the latest version. For each issue, please collect the following…

Phonexia End User License Agreement

…licenses. Certain parts of the Software might be, in Phonexia’s sole discretion, provided under separate licensing conditions. In such case, these separate licenses will be attached to the delivery of Software in paper form or as an electronic document. 3. RESERVATION OF RIGHTS AND OWNERSHIP. 3.1 Phonexia warrants it owns or has the rights to license and distribute the Software….

Understand SPE connectors for external TTS

…should log a successful TTS connector initialization: TTSSubsystem: Retrieving external connector info from ……./external/technologies/tts/acapela TTSSubsystem: External connector ‘acapela’ from ……./external/technologies/tts/acapela has been registered. If an error occurs, SPE logs the problem: TTSSubsystem: Retrieving external connector info from ……./external/technologies/tts/acapela TTSSubsystem: Cannot retrieve external connector info! ERROR: Loading configuration from “……./external/technologies/tts/acapela/connector.properties”;Error: acapela server is not running or address and ports are misconfigured;…

Speech Quality Estimation (SQE)

…less than 5000, the signal does not utilize enough of the spectrum in the case of a quiet signal, significant numerical errors will appear waveform_min_abs_value – the minimum amplitude without measure values below 1000 mean that the rec is too quiet in the case of a quiet signal, significant numerical errors will appear waveform_clipped_length – the length of a portion…

Releases and Changelogs (VIN)

…Voice Inspector 4.0.4, BSAPI 3.40.14 (2023-02-10) Fixed: The app crashes when saving a recording without speech Fixed: Error dialogs that appeared behind the main window Fixed: Too small font in a report template Fixed: “Jagged” graphs in the SID Evaluator under certain circumstances Voice Inspector 4.0.3, BSAPI 3.40.13 (2022-07-15) New: Added Romanian to the default set of available languages New:…

Support

…the Product partially functional, the use of which in a production environment is substantially reduced. The Issue contains an error that impairs the ability of the system to process a majority of audio files or audio streams, or that renders the setup and maintenance of the system inoperable. Permalink Critical Issue The system is inoperative, and it has a critical…