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Search: Licensing error: (6001)

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Releases and Changelogs (SPE)

…[#4952] Added possibility to distinguish BSAPI errors from SPE errors in response header [#4971] phxadmin supports generation of hardware profile (parameter “hwgen”) same as hwgen tool [#4971] phxadmin doesn’t require license anymore [#4974] Added list of result versions (doc/result_versions.txt) [#4983] Added STT_TR model [#5038] Fixed stream returns error when no data was sent [#4151] Added KWS benchmark [#4862] Added PHNREC…

FAQs (PSP)

…higher the score, the better the match. in FAQ Phonexia Browser, FAQ Speech Platform Permalink Q: I can’t manage to run Phonexia Browser software. I always get an error. I always get the same error messages: unable to connect to the SPE unable to start the localhost: giving up and kill the localhost. A: This error may happen if the…

Licensing (technical details)

…12:00:00 … The USE_… line determines the licensing type USE_SERVER – license linked to Phonexia licensing server (known as NET license) (online license) USE_USB – license linked to USB licensing key provided by Phonexia (offline license) USE_HW – license linked to the HW profile of a selected machine (offline license) Also available is a Floating License Server (FLS) – a…

Releases and Changelogs (Browser)

…when an error occurs, but view all errors and continue creating the evaluation set Fixed: SID Evaluator – invalid GID score values Fixed: SID Evaluator – missing SQE information in report Fixed: SID Evaluator – don’t save disabled recordings to evaluation set Phonexia Browser 3.40.3, BSAPI 3.40.4 (2021-05-28) Fixed: Some minor bugs in licensing system Phonexia Browser 3.40.2, BSAPI 3.40.2…

Understand SPE audio converter

…can’t be converted: Converter is disabled 2021-01-30 20:59:52 [Trace] ConverterSubsystem: Removed temporary file: C:\TMP\tmp11452aaaaaa 2021-01-30 20:59:52 [Error] Rest.Object.AudioFile: [RID=2] REST error: (1007) Unsupported audio format 2021-01-30 20:59:52 [Trace] Rest.Object.AudioFile: [RID=2] Response HTTP: 415 RESTError: 1007 JSON response (error) ===================== { “result” : { “version” : 2, “name” : “ErrorResult“, “code” : 1007, “message” : “(1007) Unsupported audio format” } }…

FAQs (Browser)

licensing, use license server. in FAQ Phonexia Browser, FAQ Speech Platform Permalink Q: I am getting the error message “Your license is not for this application.” A: Check your license file (license.dat) by opening it in Notepad. Make sure the license contains records for all required modules. See Licensing article for additional information in FAQ Phonexia Browser, FAQ Speech Platform,…

Q: When I start VIN software, it gives me “License expired” error.

A: Please check that the licensing file (license.dat) file is stored next to VoiceInspector.exe application. If the license.dat is already in the same directory that VoiceInspector.exe is and you are still receiving this error, please contact the technical support at our Service Desk….

Key Features (PSP)

…to browse our product support lifecycle policy to see which of our versions are supported and maintained. Capacity/Licensing Options A partner/customer needs to deploy capacity+licensing files to their deployment. Several variants of licensing are available for our partners/customers in relation to the life stage: 1. Demo/Evaluation Stage Capacity – a user is given a small amount of capacity (usually capacity.dat…

Q: I am getting SPE related error after starting the Browser (e.g. SPE server crashed, Error Downloading…, unable to connect to the SPE server, unable to start the localhost…)

A: Windows: Open terminal in folder where PhxBrowser.exe is located (hold Shift and click right mouse button in free space in windows explorer and select “open command window here”) Run PhxBrowser software with command: PhxBrowser.exe /spe-debug /spe-output PhxBrowser software will start with “SPE output” tab which shows the debug output of SPE Linux: Run PhxBrowser software in terminal with command:…

Q: My NET license has stopped working, returning “Not enough free licenses” error.

A: Please proceed by doing the following: Check your Internet connectivity using standard browser against https://www.phonexia.com. Check you are not running more instances than allowed by the license file (using -j parameter in command line). In rare cases your SW copy may have accidentally crashed. If this is the case, please wait for automatic license renewal period (60 minutes after…

FAQs (VIN)

Voice Inspector FAQ Q: When I start VIN software, it gives me “License is not for this application” error. A: Please attach the licensing file (license.dat) to the support ticket at our Service Desk. in FAQ Voice Inspector Permalink Q: When I start VIN software, it gives me “License expired” error. A: Please check that the licensing file (license.dat) file…

Q: I can’t manage to run Phonexia Browser software. I always get an error.

I always get the same error messages: unable to connect to the SPE unable to start the localhost: giving up and kill the localhost. A: This error may happen if the initialization of SPE engine takes too long. Phonexia Browser software treats it as initialization failure and kills the server. You can fix this by doing the following: Increase timeout…