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FAQs (Voice Verify)

Q: What is the approximate implementation time? A: The deployment into a development environment, along with the testing of the integration and getting the feeling of internal use can take 1-2 weeks. From our experience, the integration into existing infrastructure is what takes the most of the time. The whole process starting from defining processes, deployment of Voice Verify, configuration,…

Q: What are the supported audio formats?

configured do this conversion automatically in background, see Understand SPE audio converter article. Great tools for converting other than supported formats to supported are FFmpeg (http://www.ffmpeg.org) or SoX (http://sox.sourceforge.net/). Both are multiplatform software tools for Microsoft Windows, Linux and Apple OS X. Example of usage: FFmpeg ffmpeg -i <source_audio_file_name> <output_audio_base_name>.wav This command converts any supported format/codec audio file to normalized…

Installation of Phonexia Browser

…software is distributed as a ZIP file. Installation procedure is as simple as: unzip the archive paste additional KWS, STT… models paste the license.dat file to the root directory where you have BROWSER folder and run_browser(.exe) script run the run_browser(.exe) script start the PhxBrowser(.exe) software configure the technologies, IP addresses, ports. etc The following video shows PhxBrowser v3 installation. https://partner.phonexia.com/wp-content/uploads/2018/03/Browser-install-without-sub.mp4…

How to Install Orbis on KVM

…disk image and click Forward. Insert the full path of the first qcow2 virtual disk as existing storage path and select Ubuntu 20.04 as the guest operating system and click Forward. Select your VM’s memory and CPU settings and click Forward. Type in the name of the new virtual machine and select Customize configuration before install. Click Finish to complete…

How to Update Orbis on KVM Without Data Loss

…Click Browse… to locate your new Orbis system and application disk or enter the full path manually into the existing storage path field. Select Ubuntu 20.04 as the operating system and click Forward. Set up Memory and CPU settings according to your infrastructure. Create a comprehensible name for the new Orbis virtual machine and select the Customize configuration before install…

Understand SPE processing priority

…enabled in SPE configuration file (enabled by default, see server.task_priorities_enable option) and default priority value set the prioritize role enabled for SPE user creating the processing task If prioritization is enabled and processing task is started by a user without the “prioritize” role, task is started with default priority. Task priority is defined by a number from (highest priority) to…

Orbis Training Syllabus

…on Orbis. Target audience Training is targeted at Orbis users – investigators, analysts and administrators. Length and form of training Training can be done online or on site. It takes two hours. Topics covered during training Introduction Installation of Orbis on personal computer Overview of Orbis functionality Investigation of a case step by step Settings and configuration Questions and answers…

Single-server deployment

…the customer chooses a domain name on which he wants to run Voice Verify The required DNS configuration for domain „mydomain.com“ is in the next table: Record Type Value mydomain.com A Pulic IP address *.mydomain.com Cname mydomain.com The domain does not necessarily need to exist, it is possible to include the domain name and corresponding URLs into hosts file (Windows…

Download Semantic Search demo

…to us via email at [email protected] with any comments, suggestions, or questions you may have about this project. Your feedback is greatly appreciated. Option B: Virtual Appliance Download and get started The Virtual Appliance OVA already contains the CPU docker image imported and configured. You only have to import the OVA into VirtualBox or VMware. Phonexia Semantic Search OVA with…

Q: How to fix the Error 1013: Unsupported: Server does not support authentication with token?

A: Please check SPE subdirectory ./settings for configuration files. If only phxspe.browser.properties exists, then your Browser uses SPE as embedded component and set inside the file this directive: server.enable_authentication_token = false In that case you can still use SPE with Basic HTTP authentication, as described in documentation, section “Basic authentication“ If you would like to play with “pure” daemon installation,…

Multi-server deployment

…the server requirements, including the count of virtual machines/servers and specifications for CPU, RAM and HDD. CPU Phonexia technologies are optimized for INTEL CPUs. Recommended series are INTEL Xeon E5 generation 3 or 4 INTEL Xeon Gold INTEL Xeon Platinum Example Configuration for 500 parallel calls: Virtual machine/server count CPU RAM HDD 4x 4 8 30 GB 18x 8 16…

Get better support

…information. It will help both of our parties to provide fastest and most efficient technical support to your customer: Issue data – required: LOG files or Console output from failed speech technology (for the command line) – usually in ./log/ directory) configuration files (technologies.xml from SPE is minimum) – usually in ./settings/ directory licensing file (license.dat) – usually along the…

SID: Speaker Identification: Results Enhancement

…(Least Recently Used cache) Configurable: via server.audio_source_profiles_cache_size in phxspe.properties. The value represents the number of profiles that can be stored in the cache (use to turn off) Default Value: 64 profiles Each profile in the SPE is loaded from disk into memory only once (until the cache capacity is reached) and then it is stored in the cache. If the…

SID4 performance on Intel® Xeon® Platinum 8124M

…we can see above, it’s clear that this measurement shows that the performance curve is nicely raising up to 8 SID4 instances which run on 8 physical cores. There is visible small performance drop between configuration where 1 SID4 instance runs on 8 physical cores until 8 SID4 instances run on 8 physical cores, displayed in Figure 2. Hyperthreading? When…