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Get better support

Relevance: 8%      Posted on: 2017-05-19

This page highlights advices based on the previous experience. If you have any suggestions or correction regarding the innovation of the tech support, please let us know. The Frequently asked questions and Lifetime Support Policies sections prepared for you on Partner Portal could also be of interest to you. Any errors should be tested on the latest version of the product. Please ask your Phonexia contact for a link to download the latest version.   Before submitting issue/ticket... Any errors should be tested on the latest version of the product. Please ask your Phonexia contact for a link to download…

Speaker Identification: Results Enhancement

Relevance: 8%      Posted on: 2019-05-29

Speaker Identification (SID) Results Enhancement is a process that adjusts the score threshold for detecting/rejecting speakers by removing the effect of speech length and audio quality. This is achieved by use of Audio Source Profiles, that represent as closely as possible the source of the speech recording (device, acoustic channel, distance from microphone, language, gender, etc.). Although the out-of-the-box system is robust in such factors, several result enhancement procedures can provide even better results and stronger evidence. Audio Source Profile An Audio Source Profile is a representation of the speech source, e.g., device, acoustic channel, distance from microphone, language, gender,…

Sizing of the computing units for speech technologies

Relevance: 8%      Posted on: 2018-02-02

Best practices for good sizing of Phonexia technologies depend on a few facts: Intense work with large data sets requires good performance and bandwidth between RAM and CPU. It all depends on the size of the files with technological models data, usually loaded into RAM and used intensively for computing operations Always think only about physical cores of CPU (HT, VT features can't help in performance) Also seek for CPUs with a large L3 cache. And the better CPUs are those with higher l3_cache_size/#_of_physical_CPU_cores ratio. We currently assume that CPUs from the current Intel Xeon Family in the 4th generation…

Software Vetting (Best Practice)

Relevance: 8%      Posted on: 2017-06-15

The purpose of this document is to help client to satisfy their high security standards during integration of Phonexia software to their critical infrastructure. The vetting ensures that Phonexia software is not dangerous to the client’s infrastructure in any way. It means there are no backdoors, viruses, worms, Trojan horses, spyware, adware, critical bugs, unwanted functionality, no information is sent outside the client’s infrastructure. Vetting context Speech technology is a very dynamic area with a very fast development. For example the speaker identification error rate decreases to half between each two evaluations organized by National Institute of Standards and Technology,…