…must provide all pertinent information to assist in any internal investigation of the relevant circumstances. Reports should be made to the Phonexia representative or using the designated contact at [email protected]. In order to appropriately assess potential non-compliance reports, we ask all our personnel including agents, consultants and contractors as well as business partners to keep accurate business, corporate and financial…
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…release) Phonexia Browser 3.40.6, BSAPI 3.40.11 (2022-02-22) Fixed: Exception during license acquisition: License system failure (1303) on Windows with NET or FLS-distributed licenses when expiration of the license was in year 2038 or later Phonexia Browser 3.40.5, BSAPI 3.40.5 (2021-08-20) Improved: Contacts updated in About dialog Phonexia Browser 3.40.4, BSAPI 3.40.4 (2021-06-10) Changed: SID Evaluator – do not interrupt processing…
…for Expert and Organization Voice Inspector 5.0 Voice Inspector 5.0.0, BSAPI 3.57.0 (2023-06-20) New: Speaker Identification XL5 technology model New: Data in lists/tables are now sorted alphabetically New: Enlarge the initial set of speakers included in examples; some of the speakers are multilingual ❗❗❗ Voice Inspector 5.0 requires a new license. To upgrade from version 4 or 3, please contact…
…you try to access Orbis before it has been fully initialized. When you start Orbis virtual machine, the Webserver component responsible for rendering login screen starts fast, but some other Orbis components takes a little longer to initialize. Try to wait for a while, then refresh the page and try again. If that doesn’t help, contact Orbis support on [email protected]….
…installation and additional space for data storage. recommended – CPU: Intel® Core™ i7 or better, RAM: 8 GB, Required HDD space: 0.5 GB for software installation and additional space for data storage. Step #2 – First start Ensure you have obtained a license (license.dat). To obtain an evaluation license, contact your Phonexia sales manager, or ask at [email protected]). Unzip the…
…one license.dat is copied to all Speech Platform components) is bound to an HW profile of the machine where the Speech Platform is deployed (an offline license). Project–based solution for big data–processing solutions, we have special variants of licensing. It is realized on a project basis. Please reach out to your Phonexia contact. Note: Learn more about Licensing (technical details)….
Technology description Time Analysis Extraction (TAE) by Phonexia extracts base information from dialogue in a recording, providing essential knowledge about conversation flow. That makes easy to identify: long reaction time crosstalk responses of speakers in both channels speed of speech measured in phonemes per second Typical usage domain It is typically used in contact centers for indicating weak moments in…
Basic configuration SPE configuration by default is defined in the file {spe_root}/settings/phxspe.properties. This file is automatically created after running the phxadmin utility for the first time, usually used for initial configuration of the system. Otherwise it can be found in {spe_root}/data/phxspe.properties.template from which the actual configuration file may be populated and renamed manually. The format of the configuration file is…
…if you didn’t change your HW configuration or Operating System on the machine. Please ask your Phonexia contact if the issue still occurs. in FAQ Speech Platform Permalink Q: What to do with the ApplicationStartup: Unhandled exception: BsapiException error? When running SPE, the following error occurs: [Error] ApplicationStartup: Unhandled exception: BsapiException: SWaveformSegmenterI(/mnt/phxspe/home/phx/storage/dfs/a1cabcf7-c761-49f1 -a9bc-0a8209a09fd9.opus Requested segment (78056, 102056) is out of…
…is stored next to VoiceInspector.exe application. If the license.dat is already in the same directory that VoiceInspector.exe is and you are still receiving this error, please contact the technical support at our Service Desk. in FAQ Voice Inspector Permalink Q: I am getting the error message “Your license is not for this application.” A: Check your license file (license.dat) by…