Search Results for: process

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Terminology

Relevance: 100%      Posted on: 2017-06-15

Document which briefly describes processes and relations in Phonexia Technologies with consideration on correct word usage.   SID - Speaker Identification Technology (about SID technology) which recognize the speaker in the audio based on the input data (usually database of voiceprints). XL3, L3,L2,S2 - Technology models of SID. Speaker enrollment - Process, where the speaker model is created (usually new record in the voiceprint database). Speaker model: 1/ should reach recommended minimums (net speech, audio quality), 2/ should be made with more net speech and thus be more robust. The test recordings (payload) are then compared to the model (see…

Language Identification (LID)

Relevance: 100%      Posted on: 2020-07-09

Phonexia Language Identification (LID) will help you distinguish the spoken language or dialect. It will enable your system to automatically route valuable calls to your experts in the given language or to send them to other software for analysis. Phonexia uses state-of-the-art language identification (LID) technology based on iVectors that were introduced by NIST (National Institute of Standards and Technology, USA) during the 2010 evaluations. The technology is independent on text and channel. This highly accurate technology uses the power of voice biometrics to automatically recognize spoken language. Application areas Preselecting multilingual sources and routing audio streams/files to language dependent…

Speech Analytics Course (technical training)

Relevance: 67%      Posted on: 2017-05-18

The Speech Analytics course consists of the following modules. Please ask your Phonexia contact for detailed description. (YES = this part of the course is obligatory)   SAL course Required time [h] Block name Block description YES 0,5 Intro & Phonexia Portfolio Intro & Phonexia Portfolio YES 0,5 Project focus – Explain basic needs Discussion of partner project focused mainly on finalizing the training topics and agenda. YES 0,75 Application Design & Development – Licensing Presentation of types of licensing, and how to use the license file. YES 0,75 Technologies – Data gathering and Quality measurement – basic Description of…

Speaker Identification (SID)

Relevance: 67%      Posted on: 2019-06-13

Phonexia Speaker Identification uses the power of voice biometry to recognize speakers by their voice... i.e. to decide whether the voice in two recordings belongs to the same person or two different people. High accuracy of Speaker Identification, the Phonexia's flagship technology, has been validated in a NIST Speaker Recognition Evaluations. Basic use cases and application areas The technology can be used for various speaker recognition tasks. One basic distinction is based on the kind of question we want to answer. Speaker Identification is the case when we are asking "Whose voice is this?", such as in fake emergency calls.…

Privacy Policy

Relevance: 67%      Posted on: 2018-03-24

Phonexia s.r.o. with registered seat at Chaloupkova 3002/1a, 612 00 Brno, Czech Republic, is a developer and provider of speech technologies software products and related services. We appreciate your visit on our websites and we are pleased that you are interested in our software products and related services. We conform our data use to the European Union’s (“EU”) General Data Protection Regulation (“GDPR”). This Privacy Policy should help you to understand how we as a data controller gather, use and protect your personal information. 1. COLLECTING PERSONAL INFORMATION When you sign up for a Phonexia Account to allow you using…

How to configure Speech Engine workers

Relevance: 67%      Posted on: 2020-03-28

Worker is a working thread performing the actual files- or realtime streams processing in Speech Engine. This article helps to understand the Speech Engine workers and provides information how to configure workers for optimal performance and server utilization. The default workers configuration in settings/phxspe.properties is as shown below – 8 workers for files processing and 8 workers for realtime streams processing. These numbers mean the maximum number of simultaneously running tasks. # Multithread settings server.n_workers = 8 server.n_realtime_workers = 8 Requests for additional file processing tasks are put in a queue and processed according their order and priorities. Requests for…

Voice Biometrics Course (technical training)

Relevance: 50%      Posted on: 2017-05-18

The Voice Biometrics course consist of the following modules. Please ask your Phonexia contact for detailed description. (YES = this part is mandatory for course)   VBS course Required time [h] Block name Block description YES 0,5 Intro & Phonexia Portfolio Intro & Phonexia Portfolio YES 0,5 Project focus - Explain basic needs Partner project related discussion focused mainly to finalizing training topics and agenda YES 0,75 Apps Designing and Developing - Licensing Gives trainee knowledge about type of licensing, and how to use the license file YES 0,75 Technologies - Data gathering and Quality measurement - basic Data gathering…

Terms of Service

Relevance: 50%      Posted on: 2018-03-24

Description of the Services provided by Phonexia s.r.o. 1. Acceptance of Terms of Service (Terms as a Contract) 1.1. PHONEXIA-User Relationship. These Terms of Service (hereinafter referred to as "Agreement" or „Terms of Service“) and the PHONEXIA Privacy Policy govern the relationship between Phonexia s.r.o. (ID No.: 27680258, VAT No.: CZ27680258, registred seat at: Chaloupkova 3002/1a, 61200 Brno, registred by the County Court in Brno under file C, insert 5124), provider of the PHONEXIA technology (hereinafter referred to as "PHONEXIA") and you ("you", "your", „user“ or "Member"), and your use of and access to the website, PHONEXIA services or any…

Voice Activity Detection

Relevance: 50%      Posted on: 2018-04-02

Voice Activity Detection is a language-, domain- and channel-independent technology that identifies parts of audio recordings with speech content vs. non-speech content. It creates labels for speech and other signals in the recording; this can then serve as a decision point whether to process the recording by other technologies or not. VAD is usually part of rapid filtration process in deployment. Typical use cases are: detection of present or absent human speech for voice processing, filtering non-speech parts of the recording, filtering out recordings with not enough net speech to be processed by other technologies voice activated process, etc. The…

Speech To Text

Relevance: 50%      Posted on: 2019-05-27

Phonexia Speech To Text – also known as a voice-to-text or speech recognition – converts speech signals into plain text. After the conversion, text can be easily read, edited, searched, processed by text-based data mining tools or archived. Phonexia Speech To Text is optimized for noisy recordings and colloquial speech, can process audio files as well as audio streams and can provide results in several output formats. Typical use cases look for specific information in large call archives (e.g., claims inspection) get additional value by advanced analysis of call traffic (e.g., topic detection) maintain short reaction times by routing calls…

How to prepare for course?

Relevance: 33%      Posted on: 2017-05-18

Partner is encourage to ask his Phonexia contact person to send Training Preparation Questioner. It will help Partner (and to Phonexia) to adjust the content of the technical training (see available courses here). to provide download link for the Phonexia products together with the evaluation license.   The Partner (and Phonexia) can manage expectation together based on the following questions:   1. Training expectations What are your expectations regarding this training? What content do you expect? Looking at the schedule - what are top priority topics? What format do you expect? (ppt, hands-on, discussion) Do you prefer paper copies for…

Software Vetting (Best Practice)

Relevance: 33%      Posted on: 2017-06-15

The purpose of this document is to help client to satisfy their high security standards during integration of Phonexia software to their critical infrastructure. The vetting ensures that Phonexia software is not dangerous to the client’s infrastructure in any way. It means there are no backdoors, viruses, worms, Trojan horses, spyware, adware, critical bugs, unwanted functionality, no information is sent outside the client’s infrastructure. Vetting context Speech technology is a very dynamic area with a very fast development. For example the speaker identification error rate decreases to half between each two evaluations organized by National Institute of Standards and Technology,…

Q: Please describe how to get the results for a pending operation.

Relevance: 33%      Posted on: 2017-06-27

A: If server responds on pending request by status 200 - OK,  the body of the response will have the result inside (server already has the result in cache memory and there is no need to process the file again). If server responds on pending request by status 202 - Accepted, server will create task and server will begin to process the file. In response HTTP header (in parameter "Location") there is path for pending resource. In the body there is a ID of pending operation. Polling: Client asks on the pending resource (e.g. “get /pending/{ID}). Server will answer with…

Software Vetting

Relevance: 33%      Posted on: 2018-04-06

The purpose of this document is to help client to satisfy their high security standards during integration of Phonexia software to their critical infrastructure. The vetting ensures that Phonexia software is not dangerous to the client’s infrastructure in any way. It means there are no backdoors, viruses, worms, Trojan horses, spyware, adware, critical bugs, unwanted functionality, no information is sent outside the client’s infrastructure. Vetting context Speech technology is a very dynamic area with a very fast development. For example the speaker identification error rate decreases to half between each two evaluations organized by National Institute of Standards and Technology,…

Packages, Updates vs. Upgrades

Relevance: 33%      Posted on: 2018-04-15

Our packages follow the bug-fix /updates / upgrades approach. Some packages are distributed with limited set of speech technologies or without speech technologies. Packages Our software is distributed as ZIP file. Installation procedure is matter of unzipping archive, reconfiguration and start of software. SPE and VIN package contains speech technologies (note: SPE might contain only selected technologies).  PhxBrowser does not contain speech technologies and it needs to be combined with SPE. The software is activated by licensing file. Updates vs. Upgrades Bugfix By bugfix we understand a fix of known problem without changing components or technology models. Bugfix changes only…

Designing and Developing Application

Relevance: 33%      Posted on: 2018-04-15

Before designing and developing the application, we encourage Partner to find clear answer for the following questions: Customer requirements: Do my customers need file processing (audio) or stream processing in real time? What is the human power of the customer that can analyze the results? How many minutes per day or streams in parallel do my customer need to process? What are real benefits for customer (finding the needle in haystack, approaching new information, processing only few data with highest possible accuracy)? How the solution match the current processes and infrastructure of the customer? How many false alarms are acceptable…

Phonexia End User License Agreement

Relevance: 33%      Posted on: 2019-02-27

Please read the terms and conditions of this End User License Agreement (the “Agreement”) carefully before you use the Phonexia proprietary software providing speech solutions, technologies and accompanying services (the “Software”) delivered and marketed by Phonexia s.r.o.

Browser3 – Releases and Changelogs

Relevance: 33%      Posted on: 2020-08-21

Phonexia Browser v3 (Browser3) is developed as client on top of Phonexia Speech Engine v3. Phonexia Browser is a successor of Phonexia Speech Intelligence Resolver v1 (SIR1). This page lists changes in Browser releases. Releases Changelogs Phonexia Browser v3.30.12, BSAPI 3.30.11 - Aug 20 2020 Public release Fixed: Transcription results intermittently displays words in wrong order Versions 3.30.9, 3.30.10 and 3.30.11 were skipped Phonexia Browser v3.31.3, BSAPI 3.30.11 - Aug 20 2020 Non-public Feature Preview release Fixed: Transcription results intermittently displays words in wrong order Phonexia Browser v3.31.2, BSAPI 3.31.0 - Jul 24 2020 Non-public Feature Preview release Fixed: STT…

SPE3 – Releases and Changelogs

Relevance: 33%      Posted on: 2020-09-12

Speech Engine (SPE) is developed as RESTfull API on top of Phonexia BSAPI. SPE was formerly known as BSAPI-rest (up to v2.x) or as Phonexia Server (up to v3.2.x). This page lists changes in SPE releases. Releases Changelogs Speech Engine 3.30.13 (09/11/2020) - DB v1401, BSAPI 3.30.13 Public release New: Updated STT and KWS model AR_XL to version 5.1.0 Speech Engine 3.32.0 (08/28/2020) - DB v1500, BSAPI 3.32.0 Non-public Feature Preview release New: Added support for Webhooks and WebSockets in stream processing New: Added support for preferred phrases in 5th generation of STT (see POST /technologies/stt or POST /technologies/stt/input_stream) New:…

Phonexia Speech Platform

Relevance: 33%      Posted on: 2017-05-18

  Phonexia Speech Platform (Speech Platform) provides partners a complete portfolio of speech technologies with an easy-to-use design. The platform allows users to design and deploy a wide range of speech processing systems in a short time and without extensive knowledge of the technologies background. Products On top of Speech Platform, several products provided: for commercial market Phonexia Speech Analytics Phonexia Voice Biometrics for government market Phonexia Speech Analytics GOV Phonexia Voice Biometrics GOV Characteristics Completeness – all speech technologies in one place Simple to use – RESTfull API for rapid development Modularity – build your own specific process workflow…

IVR

Relevance: 17%      Posted on: 2018-02-01

Interactive Voice Response – Process of caller authentication (typically banking segment)

TUTORIAL: Speaker Identification – How to Do a Basic Test

Relevance: 17%      Posted on: 2019-10-08

Phonexia Speaker Identification is a voice biometry tool for recognition of speakers by their voice. In this video, we will show you how to start using this technology! You will learn how to create a "Speaker Model" to identify a speaker in a set of data. Ready to test it? Start with our video: What else is needed? 1. Phonexia Evaluation Package Evaluation package (download page) is consisting of Phonexia Browser and Phonexia Speech Engine including all necessary technologies. 2. Data We prepared the dataset for your testing. Package contains data for speaker model creation and speaker spotting too. The…

VP

Relevance: 17%      Posted on: 2018-02-01

Voice Print – output from spoken speech extraction process of SID. Unique mathematical representation of the specific speaker or recording is created in form of the iVector (for SID generation 3) or xVector (Deep Embeddings for SID generation 4).

SPE configuration

Relevance: 17%      Posted on: 2018-02-02

Basic explanation of configuration directives for SPE with hints & tips. Overview of phxspe.properties for beginners.

Speech Quality Estimation

Relevance: 17%      Posted on: 2018-04-02

Speech Quality Estimation (SQE) is a language-, domain- and channel-independent technology that quantifies the quality of an audio recording. 2 most important statistics used in the calculation of the SQE score are SNR (signal-to-noise ratio) and the bitrate of the recording. SQE is usually part of the rapid filtration process in deployments. SQE also measures over 20 other properties of the recording, all of which can be found in the output file and further processed. See description in SPE documentation. Typical use cases are: verification of recording quality on the input, searching based on quality of the recording, noise of…

Age Estimation

Relevance: 17%      Posted on: 2018-04-12

Phonexia Age Estimation (AGE) estimates the age of a speaker from audio recording. The process of voiceprint extraction is similar to the extraction of SID, but as a result different features get extracted; therefore, the voiceprints extracted from AGE and SID are not mutually compatible. Technology Trained with emphasis on spontaneous telephony conversation The technology is language-, accent-, text-, and channel- independent Compatibility with the widest range of audio sources possible (applies channel compensation techniques): GSM/CDMA, 3G, VoIP, landlines, etc. Input Input format for processing: WAV or RAW (8 or 16 bits linear coding), A-law or Mu-law, PCM, 8kHz+ sampling…

Error 1007: Unsupported audio format

Relevance: 17%      Posted on: 2018-12-10

Phonexia Browser application may return error "1007: Unsupported audio format" during uploading audio file. Please consider if your audio files are in . But if you need use as input audio recordings in other formats, you can configure SPE for audio automated conversion. As prerequisite install external tool for audio conversion. Recommend is ffmpeg utility, powerful and well documented. Please find your distribution package at http://ffmpeg.org Then continue as described below: Using Phonexia Browser with embed SPE Open the Browser configuration dialog by click on button "Settings" located in tool ribbon. Select tab "Speech Engine" and configure SPE as described…

Phonexia Workflow

Relevance: 17%      Posted on: 2019-08-06

Phonexia Workflow is a set of tools complementing Phonexia Speech Engine (SPE), which allow users to chain speech technologies into scenarios and process audio recordings automatically using these scenarios. Scenarios are programmed using uniform API which provides an abstraction over Phonexia Speech Engine application. Provided Phonexia Workflow scenarios: SalEssentials - Speech Analytics Essentials filters out low quality audio files, provides demographic information, age estimation and speech to text processing VbsEssentials - Voice Biometrics Essentials filters out low quality audio files, provides gender identification, age estimation and speaker identification  The scenario is a tiny Java application which interacts with Phonexia technologies…

Speaker Identification: Results Enhancement

Relevance: 17%      Posted on: 2019-05-29

Speaker Identification (SID) Results Enhancement is a process that adjusts the score threshold for detecting/rejecting speakers by removing the effect of speech length and audio quality. This is achieved by use of Audio Source Profiles, that represent as closely as possible the source of the speech recording (device, acoustic channel, distance from microphone, language, gender, etc.). Although the out-of-the-box system is robust in such factors, several result enhancement procedures can provide even better results and stronger evidence. Audio Source Profile An Audio Source Profile is a representation of the speech source, e.g., device, acoustic channel, distance from microphone, language, gender,…

Language Identification results explained

Relevance: 17%      Posted on: 2019-05-20

This article aims on giving more details about Language Identification scoring and hints on how to tailor Language Identification to suit best your needs. Scoring and results explanation When Phonexia Language Identification identifies a language in audio recording (or languageprint) using a language pack, it creates languageprint of the recording (if input is audio recording) compares that languageprint with each language in a language pack and calculates probability that these two languages are the same The final scores are returned as logarithms of these individual probabilities – i.e. as values from {-inf,0} interval – for each language in the language pack.…

Speech To Text results explained

Relevance: 17%      Posted on: 2019-05-27

This article aims on giving more details about Speech To Text outputs and hints on how to tailor Speech To Text to suit best your needs. In the process of transcribing speech, the Speech To Text technology usually identifies multiple alternatives for individual speech segments, as multiple phrases can have similar pronunciations, possibly with different word boundaries, e.g. “eight tea machines” vs. “eighty machines”. The technology provides various output types which show only single or multiple transcription alternatives. For processing realtime streams, two result modes are supported – one mode provides complete transcription, second mode provides incremental results. Output types…

Keyword Spotting (KWS)

Relevance: 17%      Posted on: 2017-05-18

About KWS Phonexia Keyword Spotting (KWS) identifies occurrences of key-words and/or key-phrases in audio recordings. Application areas: Security/defense Maintain fast reaction times by routing calls with specific content to human operators Search for specific information in large call archives Trigger alarms immediately (online) when an event occurs Call centers Increase operator and supervisor efficiency by searching calls Identify inappropriate expressions from operators Check marketing campaigns with automatic script compliance control Mass media and web search servers Index and search multimedia by keyword Route multimedia files and streams according to their content   KWS technology Acoustic based technology robust even with…

Workflow – Releases and Changelogs

Relevance: 17%      Posted on: 2019-10-07

Phonexia Workflow is a set of tools complementing Phonexia Speech Engine (SPE), which allow users to chain speech technologies into scenarios and process audio recordings automatically using these scenarios. This page lists changes in Workflow releases. Changelogs == Phonexia Workflow v1 == Phonexia Workflow 1.4.1 (10/07/2019) - SPE 3.16 - 3.17 Support for IPv4 only (since SPE does not support IPv6) Configurable application webhook address in both Workflow Runner and Data Discovery Tool This address is auto-detected when no value is supplied - default In some cases like network specific configuration it might be necessary to configure it manually Rapid…