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Language Identification (LID)

…clearer distinction between languages and clearer gap between best-scoring language and the other ones. Here is an example of a Turkish phone call identification You may notice a much sharper score when using a Language pack with only relevant languages (77.3% vs 93,3%): Using default language pack with 60+ languages Using limited language pack with 20 European languages Language Raw…

Terms of Service

…facility of its agents or third parties subject to the relevant PHONEXIA Privacy policy. 3.5. Storage Responsibility. PHONEXIA undertakes to use best effort to prevent or remedy any failure to store or transmit Member’s account content but in no case PHONEXIA assumes any responsibility or liability for the failure to store or transmit Member’s account content, or for the deletion…

Phonexia Ethical Code

…our best effort to mitigate the risks arising out or in connection with such breach and in many cases we might remove the risk completely thanks to the full and immediate cooperation of all involved parties. However, if the breach proves to be significant and there is lack of cooperation from the side of Phonexia personnel, business partners or end…

Phonexia End User License Agreement

…or otherwise communicated up to the time such information becomes public. 17. PHONEXIA ETHICAL CODE. As a socially responsible company, Phonexia undertakes to use its best efforts to pursue its business solely in ethical manners and in compliance with all applicable laws and international treaties. Therefore, Phonexia strongly urges all its Clients to get acquinted with the Phonexia Ethical Code…

SID4 performance on Intel® Xeon® Platinum 8124M

Benchmark goals Find realistic performance using total recording length Find FTRT based exactly on net_speech (engineering sizing data) Find system performance using all physical cores Find system performance using all logical cores Infrastructure setup Intel® Xeon® Platinum 8124M is used in virtual machine with 8 physical cores reserved exclusively for this VM, Hyper Threading is enabled [16 logical cores available],…

Support

…latest version of Phonexia’s software, it will not be considered a Critical Issue. A Critical Issue is being fixed on a best-effort basis and a fixed version of the Product is delivered within the next Bug fix release or Software Update. Permalink Minor Issue Any scenario that does not fall under the Critical or Severe Issue definitions above. The Product…

Understand SPE home directory

…or from the overall processing workflow perspective it can be better to just copy files to the storage on the filesystem level, etc. Therefore it is also possible to manipulate the physical files in the storage directly, i.e. copy/delete files directly to the storage directory, and then just register/unregister the files in SPE using /audiofile/register endpoint. Best practices for using…

Understand SPE audio converter

…file… and the converter does its best guess on what exactly needs to be done. After changing the configuration, restart SPE and the automatic audio conversion is ready for use. How the audio conversion works After uploading the file, internal subsystem checks the file format (i.e. checks whether it’s supported natively). And the outcome can be basically one of the…

Critical Issue

…fails again on a different data input after Phonexia’s software restart. If the issue does not appear on the latest version of Phonexia’s software, it will not be considered a Critical Issue. A Critical Issue is being fixed on a best-effort basis and a fixed version of the Product is delivered within the next Bug fix release or Software Update….

Input audio quality

Quality of the audio is extremely important for satisfactory results of any speech processing technology, being it simple voice activity detection, speech transcription, voice biometry, or other. There are two main aspects of audio quality: technical quality of the audio data (format, codec, bitrate, SNR, …) sound quality of the actual content (background noise, reverberations, …) Technical quality Using inappropriate…