Search Results for: reaction times

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Speech to Text (STT)

Relevance: 100%      Posted on: 2017-05-18

About STT Phonexia Speech Transcription (STT) converts speech in audio signals into plain text. Technology works with both acoustics as well as dictionary of words, acoustic model and pronunciation. This makes it dependent on language and dictionary – only some set of words can be transcribed. As an input, audio file or stream is needed, together with selection of language model to be used for transcription. As an output the transcription in one of the formats is provided. The technology extract features out of voice, using acoustic and language models together with pronunciation all in recognition network creates a hypothesis of transcribed words and „decode“ the most possible transcription. Based on requested output types one or more transcribed text are returned with score and time frame. Application areas: Maintain high reaction times by routing calls with specific content/topic to human operators Search for specific information in large call archives Data-mine audio content and index for search Advanced topic/content analysis provides additional value.   Technology overview Trained with emphasis on spontaneous telephony conversation Based on state-of-the-art techniques for acoustic modeling, including discriminative training and neural network-based features Output One-best transcription - i.e. a file with a…

Keyword Spotting (KWS)

Relevance: 100%      Posted on: 2017-05-18

About KWS Phonexia Keyword Spotting (KWS) identifies occurrences of key-words and/or key-phrases in audio recordings. Application areas: Security/defense Maintain fast reaction times by routing calls with specific content to human operators Search for specific information in large call archives Trigger alarms immediately (online) when an event occurs Call centers Increase operator and supervisor efficiency by searching calls Identify inappropriate expressions from operators Check marketing campaigns with automatic script compliance control Mass media and web search servers Index and search multimedia by keyword Route multimedia files and streams according to their content   KWS technology Acoustic based technology robust even with…

Keyword spotting

Relevance: 100%      Posted on: 2018-04-08

Phonexia Keyword Spotting (KWS) helps you to get valuable information from huge quantities of speech records. You only need to specify the keywords or phrases you wish to find. This technology identifies all recordings with keyword occurrences and allows you to automatically route important recordings or calls to your experts. Typical use cases Call centers increase operator and supervisor efficiency by searching calls identify inappropriate expressions from operators check marketing campaigns with automatic script-compliance control Mass media and web search servers index and search multimedia by keyword route multimedia files and streams according to their content Security/defense maintain fast reaction

Time Analysis (TAE)

Relevance: 100%      Posted on: 2017-05-18

Technology description Technology Time Analysis Extraction by Phonexia extracts base information from dialogue in a recording, providing essential knowledge about conversation flow. That makes it easy to identify long reaction time, crosstalk, or responses of speakers in both channels.  This technology is only meaningful when used on recordings with 2 channels. As an answer to the TAE technology, SPE returns a json/xml file. This file includes general information about the technology and details of the time analysis. The technology can work either with a closed recording or with a stream. Monologue Describes the statistics of a recording related to one…

Speech transcription

Relevance: 100%      Posted on: 2018-04-08

Phonexia Speech Transcription converts speech signals into plain text. After the speech-to-text conversion, the text can be easily read, edited, searched, processed by text-based data mining tools or archived. Our product is specially optimized for noisy recordings and colloquial speech. This tool is also known as a voice-to-text or speech recognition. Typical use cases • look for specific information in large call archives (e.g., claims inspection) • get additional value by advanced analysis of call traffic (e.g., topic detection) • maintain short reaction times by routing calls with specific content to human operators • process audio for data-mining and indexing for search…

Time Analysis

Relevance: 100%      Posted on: 2018-04-15

Time Analysis Extraction (TAE) by Phonexia extracts base information from dialogue in a recording, providing essential knowledge about conversation flow. That makes it easy to identify long reaction time, crosstalk, or responses of speakers in both channels. This technology is only meaningful when used on recordings with 2 channels. As an answer to the TAE technology, SPE returns a json/xml file. This file includes general information about the technology and details of the time analysis. The technology can work either with a closed recording or with a stream. Monologue Describes the statistics of a recording related to one channel. channel…

Overview Keyword spotting and Speech transcription

Relevance: 100%      Posted on: 2018-05-31

Keyword spotting Phonexia Keyword Spotting (KWS) helps you to get valuable information from huge quantities of speech records. You only need to specify the keywords or phrases you wish to find. This technology identifies all records with keyword occurrences and allows you to route automatically important recordings or calls to your experts. Typical use cases Security/defense maintain fast reaction times by routing calls with specific content to human operators search for specific information in large call archives trigger alarms immediately (online) when an event occurs Call centers increase operator and supervisor efficiency by searching calls identify inappropriate expressions from operators…

Phonexia Ethical Code

Relevance: 50%      Posted on: 2018-03-24

Application of the Code It is the policy of Phonexia, s.r.o. (“Phonexia”, “we”) to maintain the highest level of ethical standards in the conduct of our business affairs. Our values guide our actions in all cases. The actions and conduct of our officers, directors and employees (collectively, “Phonexia personnel”), as well as others acting on our behalf, are essential to maintain these standards and promote highly ethical reputation of Phonexia. To that end, all our personnel including agents, consultants and contractors as well as distribution partners involved in Phonexia´s international business activities must read, become familiar and comply with this…

Voice Inspector

Relevance: 50%      Posted on: 2017-05-18

About Phonexia Voice Inspector v3 (VIN3) provides police forces and forensic experts with a highly accurate speaker identification tool during investigation of criminal matters. It uses the power of voice biometry to automatically recognize speakers by their voice. Main features of the VIN3 application: Automatic speaker identification tool to strengthen results of the standard phonetics-based approaches Scoring in likelihood ratio (LR) – Result from statistical test for two models comparison. It gives back number which expresses how many times more likely the data are under one model than the other. LnLR or LogLR meets numbers in interval <-∞;+∞>...), and verbal…

Software Vetting

Relevance: 50%      Posted on: 2018-04-06

The purpose of this document is to help client to satisfy their high security standards during integration of Phonexia software to their critical infrastructure. The vetting ensures that Phonexia software is not dangerous to the client’s infrastructure in any way. It means there are no backdoors, viruses, worms, Trojan horses, spyware, adware, critical bugs, unwanted functionality, no information is sent outside the client’s infrastructure. Vetting context Speech technology is a very dynamic area with a very fast development. For example the speaker identification error rate decreases to half between each two evaluations organized by National Institute of Standards and Technology,…