…12:00:00 … The USE_… line determines the licensing type USE_SERVER – license linked to Phonexia licensing server (known as NET license) (online license) USE_USB – license linked to USB licensing key provided by Phonexia (offline license) USE_HW – license linked to the HW profile of a selected machine (offline license) Also available is a Floating License Server (FLS) – a…
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…to browse our product support lifecycle policy to see which of our versions are supported and maintained. Capacity/Licensing Options A partner/customer needs to deploy capacity+licensing files to their deployment. Several variants of licensing are available for our partners/customers in relation to the life stage: 1. Demo/Evaluation Stage Capacity – a user is given a small amount of capacity (usually capacity.dat…
…(2021-05-04) Fixed: Sample rate in opus files is incorrect Phonexia Browser 3.40.1, BSAPI 3.40.1 (2021-04-20) Fixed: Cursor showing values in DET plot may skip some values Fixed: Some licensing error messages are not shown in log Phonexia Browser 3.40.0, BSAPI 3.40.0 (2021-03-26) New: Compatibility with SPE 3.40 Changed: Using new licensing system under the hood (internal change) NOTE: When using…
…tasks can leave files locked forever Fixed: Files are locked forever when task limit is reached Fixed: Misleading and confusing licensing error when HW profile does not match Fixed: Trace log messages during model initialization say “Unknown interface” Fixed: STT_STREAM fails to process request with preferred phrases when no instance of STT with the same model is running Fixed: STT:…
A: Check your license file (license.dat) by opening it in Notepad. Make sure the license contains records for all required modules. See Licensing article for additional information…
A: We don’t provide USB without memory storage, possible solutions are: establish security directives related to work with the USB dongle (persons allowed to, in/out memory scan check), use HW based licensing, use license server….
A: Please check that the licensing file (license.dat) file is stored next to VoiceInspector.exe application. If the license.dat is already in the same directory that VoiceInspector.exe is and you are still receiving this error, please contact the technical support at our Service Desk….
A: Please attach the licensing file (license.dat) to the support ticket at our Service Desk….
…identify the server in logs written into database (writing logs into database can be configured in server.logging.destination). By default it’s commented out, i.e. disabled. * RLS = Reporting and Licensing Server server.umask # Set umask value for server (Linux only) # server.umask = 0022 Allows to set the umask file permissions value (valid only on Linux). This setting is by…
…licenses. Certain parts of the Software might be, in Phonexia’s sole discretion, provided under separate licensing conditions. In such case, these separate licenses will be attached to the delivery of Software in paper form or as an electronic document. 3. RESERVATION OF RIGHTS AND OWNERSHIP. 3.1 Phonexia warrants it owns or has the rights to license and distribute the Software….
A: Please proceed by doing the following: Check your Internet connectivity using standard browser against https://www.phonexia.com. Check you are not running more instances than allowed by the license file (using -j parameter in command line). In rare cases your SW copy may have accidentally crashed. If this is the case, please wait for automatic license renewal period (60 minutes after…
A: Check if you didn’t change your HW configuration or Operating System on the machine. Please ask your Phonexia contact if the issue still occurs….
Speech Platform FAQ Q: How can we test Phonexia technologies? We can prepare a testing package for you with full functionality of all technologies. The license validity is 90 days to allow you to test the technologies. Note: by default a NET license is provided for testing. This license needs to have active Internet connection to a phonexia licensing server…
Voice Inspector FAQ Q: When I start VIN software, it gives me “License is not for this application” error. A: Please attach the licensing file (license.dat) to the support ticket at our Service Desk. in FAQ Voice Inspector Permalink Q: When I start VIN software, it gives me “License expired” error. A: Please check that the licensing file (license.dat) file…
…information. It will help both of our parties to provide fastest and most efficient technical support to your customer: Issue data – required: LOG files or Console output from failed speech technology (for the command line) – usually in ./log/ directory) configuration files (technologies.xml from SPE is minimum) – usually in ./settings/ directory licensing file (license.dat) – usually along the…