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I get “Server failed to return a valid response” on login page

This error usually happens when you try to access Orbis before it has been fully initialized. When you start Orbis virtual machine, the Webserver component responsible for rendering login screen starts fast, but some other Orbis components takes a little longer to initialize. Try to wait for a while, then refresh the page and try again. If that doesn’t help,…

Releases and Changelogs (Browser)

…v3.12.0, BSAPI 3.16.0 – Aug 17 2018 [#56] Added support for Denoiser technology * process recording from context menu in test table [#53] Fixed error “Authorisation failed” during starting embedded SPE server [#52] Fixed wrong displaying of time of very long length audio files [#3] Changed minimum speech length for calibrated voiceprint to 60 s [#51] Fixed application crash when…

Understand SPE audio converter

…WAVE file format” BSAPI exception is somehow confusing here, since it’s actually a harmless error, meaning just that the format detection failed. However, since the converter is enabled, SPE called the converter, file was converted and successfully recognized afterwards – the response contains the converted file attributes. The second time, the file was uploaded to SPE with converter disabled –…

Get better support

…information. It will help both of our parties to provide fastest and most efficient technical support to your customer: Issue data – required: LOG files or Console output from failed speech technology (for the command line) – usually in ./log/ directory) configuration files (technologies.xml from SPE is minimum) – usually in ./settings/ directory licensing file (license.dat) – usually along the…

STT: What is Preferred Phrases feature and how to use it

…NLP layer failed to detect the correct intent (i.e. where the intent was either identified incorrectly, or was not detected at all). Such utterances should be ideally manually analyzed, i.e. the transcription sent to the intent detector should be compared with the voicebot dialogue audio recording and the actual problematic part of the utterance (problematic phrase) should be identified. The…

Understand SPE configuration file

…to false – SPE starts even if initialization of some technology instance fails during SPE initialization server.require_all_configured_technologies = true This setting controls whether all technologies and instances (configured in technologies.xml) must be successfully started during SPE initialization. Starting from SPE 3.51, default value is true, which ensures that SPE initializes exactly as configured; any failed technology instance initialization causes the…

Release Notes

…3.58.0) The SID4_XL5 model uses exactly the same parameters as internal VAD built-in in Speaker Identification 4 (SID4), giving exactly the same results (amount of speech, speech segments boundaries). This model should help preventing rare situations when analyzing a recording using VAD GENERIC_3 model detected just enough speech for a voiceprint, but actual voiceprint creation failed due to not enough…