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LID: Terminology and adaptation

This article describes various ways of Language Identification adaptation. Basic terminology Languageprint (*.lp file) – numeric representation of the audio, extracted from audio file for language identification purpose of (similar to “voiceprint”, but representing sound of the spoken language, not sound of the speaking person) Languageprint archive (*.lpa file) – multiple languageprints combined into single archive Languageprint archives come pre-created…

Audio Quality Estimation

…expected streams, the initialization of the technology could take some additional time. We recommend waiting for 3-4 seconds before the technology is ready. To verify the status of the Audio Quality Estimation, please call: GET /api/v2/maintenance/technologies Endpoint will return this: { “message”: “List of supported technologies and their status.”, “status”: “OK”, “technologies”: { “audio_quality_estimation”: “enabled” “speaker_change_detection”: “disabled” } }  …

Speaker change on enrollments

…following JSON: { “speaker_change_detection”: “enable” } Once enabled, a voiceprint can be enrolled from a stream via endpoint /api/v2/enroll. Please note that the voiceprint created from a stream is checked for the number of speakers only after the stream has ended. If there is more than 1 speaker detected in the voice, error message is produced when using /api/v2/verify endpoint:…

Open Source Acknowledgement

…Elasticsearch docker.elastic.co/elasticsearch/elasticsearch oss:7.6.2 Apache License 2.0 Elasticsearch Curator bitnami/elasticsearch-curator:5 Apache 2.0 Filebeat docker.elastic.co/beats/filebeat-oss:7.6.2 Apache License 2.0 Grafana Apache license: Licensing | Grafana Labs Kibana docker.elastic.co/kibana/kibana-oss:7.6.2 Apache License 2.0 Logstash docker.elastic.co/logstash/logstash-oss:7.6.2 Apache License 2.0 OpenSSH server GNU license in repo: docker-openssh-server/LICENSE at master · linuxserver/docker-openssh-server Phonexia RTP proxy phonexia/voice-verify-rtp-proxy:1.12 Phonexia Phonexia SIP connector phonexia/sip-connector:v0.2.0 Phonexia Phonexia SPE phonexia/voice-verify-spe:3.31.0-dev-r3898-2 Phonexia Phonexia Voice

Pricing

This section of the document shall provide an overview of the pricing structure and discuss specifics of the pricing model. The main attributes of the Phonexia Voice Verify pricing are listed below. For a specific calculation please refer to the Phonexia Voice Verify Pricing document, which contains all crucial information. Volume-based pricing structure We understand that the future is hard…

Release Notes

…Other technologies New Gender Identification (GID) model XL5 (since 3.56.0) This enables GID to use voiceprints created by the brand new Speaker Identification 4 model XL5 New Age Estimation (AGE) models XL4 and XL5 (since 3.57.0) This enables AGE to use voiceprints created by the Speaker Identification 4 model XL4 and XL5 New Voice Activity Detection (VAD) model SID4_XL5 (since…

Releases and Changelogs (SPE)

…technology [#69] Allow comparing voiceprint with speaker model/group [#41] Fixed /technologies/diarization/split fails if parameter target doesn’t contain wav suffix or if suffix missing [#67] GID and AGE technologies accept also SID voiceprint as an input [#60] Getting voiceprints for all speaker models for given speaker group [#23] Minimum speech length for extracting SID calibration voiceprint is 60s for newly created…

Speaker Identification

…in a recording are also unique, thus the technology can be language-, accent-, text-, and channel-independent. How does Speaker Identification work? Automatic speaker recognition systems extract the features from a voice to a voiceprint. A voiceprint is a small numerical representation of the voice, capturing the most unique characteristics of a speaker’s voice. The whole voice verification process consists of…

Proof of Concept

Voice Verify among them) Define and describe the enrollment process, including from a legal standpoint (GDPR-required consent) (GDPR required consent) Define agent behavior for each caller based on the results of Phonexia Voice Verify Define the verification output display in the agent GUI Prepare call scripts for agents to use for both enrollment and voice verification purposes Find out/specify/choose CX…

Testing possibilities

…official company’s email address Requests received from Gmail, Yahoo, Hotmail and other such domains are subjected to additional verification Full DEMO documentation 2. Voice Verify evaluation package The best way of testing Voice Verify is of course via the evaluation package of the complete Voice Verify solution. Voice Verify can be integrated into a contact center and tested out on…

Multi-server deployment

…ways of making a back-up via Voice Verify API: Voiceprint snapshot lets you export all voiceprints as JSON or a compressed JSON file Back-up lets you back-up the whole database including: voiceprints Audio Source Profiles PBX instances Voice Verify settings If the database export was done via API, the restoration of Phonexia Voice Verify can be done as follows: Put…