General Lifecycle of Phonexia products is driven by Phonexia Product Support and Lifecycle Policy (valid from Q3/2019). Content of our support and software versioning approach is defined as well in this document. Specific versions of our products and languages are supported and maintained according to following tables. Phonexia Speech Engine Version Release Date End of Support Maintained Until Release type…
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Languages supported by Speech To Text and Keyword Spotting Standard = Maintained until newer generation is released, or end of support is reached. Language generation is specified by the number in “Model name”. Language (region) Model name Released End of support Maintenance Arabic (Gulf, Kuwait) AR_KW_6 2022-04 8th gen. Standard Arabic (Levantine) AR_XL_6 2021-05 8th gen. Standard AR_XL_5 2020-08 7th…
…configured do this conversion automatically in background, see Understand SPE audio converter article. Great tools for converting other than supported formats to supported are FFmpeg (http://www.ffmpeg.org) or SoX (http://sox.sourceforge.net/). Both are multiplatform software tools for Microsoft Windows, Linux and Apple OS X. Example of usage: FFmpeg ffmpeg -i <source_audio_file_name> <output_audio_base_name>.wav This command converts any supported format/codec audio file to normalized…
Support is available 5 business days a week (Monday – Friday) / 8 business hours (09:00 – 17:00 CET) in English language. If you have issue with Speech Engine, please include a report in the ticket, to help the support staff to resolve your issue faster: Go to the Speech Engine installation directory Open command line/terminal (in Ubuntu Linux Right…
…in 3.45 than in 3.30 Fixed: Missing more specific error messages when opening file fails on Windows platform Removed: Old S and L models for AGE technology (now only XL and L4 are supported) Removed: Old S and L models for LID technology (now only L3, XL3 and L4 are supported) + all changes included in Feature Preview release 3.46…
…information. It will help both of our parties to provide fastest and most efficient technical support to your customer: Issue data – required: LOG files or Console output from failed speech technology (for the command line) – usually in ./log/ directory) configuration files (technologies.xml from SPE is minimum) – usually in ./settings/ directory licensing file (license.dat) – usually along the…
A: Please see List of supported LID Languages. For more details, see LID technology documentation….
A: Please see List of supported KWS Languages. For more details, see KWS technology documentation….
A: Please see List of supported STT Languages. For more details, see STT technology documentation….
MODULE 2: Filtering and supporting technologies (22 min) Common generic rules for CLI, REST and GUI Filtering, sorting, pre-/post-processing overview Speech Quality Estimation (SQE) in CLI, REST and GUI Voice Activity Detection (VAD) in CLI, REST and GUI Diarization (DIAR) in CLI, REST and GUI Age Estimation (AGE) in CLI, REST and GUI Denoiser (DENOISER) in CLI, REST and GUI…
…support is enabled or disabled. By default it’s enabled. server.audio_formats.flac.enabled # Enable or disable native support for FLAC audio format (Default: true) server.audio_formats.flac.enabled = true Controls whether the FLAC audio format support is enabled or disabled. By default it’s enabled. audio_converter.enabled # Enable or disable audio converter audio_converter.enabled = false Controls whether support for automatic audio format conversion is enabled…
…Added SID Evaluation (Beta) Minor fixes Support for SPE 3.8.x Phonexia Browser v3.7.0, BSAPI 3.11.0 – Mar 29 2017 Minor fixes Support for SPE 3.7.x Phonexia Browser v3.6.0, BSAPI 3.10.1 – Dec 15 2016 [#4193] Fixed STT widget show wrong time labels for long recordings [#4325, #4292] Support for SPE 3.6.x Phonexia Browser v3.5.0, BSAPI 3.9.1 – Oct 19 2016…
…KK_6). Sources and How to Get Help How to get help / Support updated – We updated the ticketing system for our partners/customers for easy bug reporting. The support is still available on the URL: partner.phonexia.com/support Partner Portal updated – We updated the knowledge base information for you. You are more than welcome to browse through our knowledge base….
A: Please check SPE subdirectory ./settings for configuration files. If only phxspe.browser.properties exists, then your Browser uses SPE as embedded component and set inside the file this directive: server.enable_authentication_token = false In that case you can still use SPE with Basic HTTP authentication, as described in documentation, section “Basic authentication“ If you would like to play with “pure” daemon installation,…
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