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Releases and Changelogs (SPE)

…in 3.45 than in 3.30 Fixed: Missing more specific error messages when opening file fails on Windows platform Removed: Old S and L models for AGE technology (now only XL and L4 are supported) Removed: Old S and L models for LID technology (now only L3, XL3 and L4 are supported) + all changes included in Feature Preview release 3.46…

Understand SPE configuration file

support is enabled or disabled. By default it’s enabled. server.audio_formats.flac.enabled # Enable or disable native support for FLAC audio format (Default: true) server.audio_formats.flac.enabled = true Controls whether the FLAC audio format support is enabled or disabled. By default it’s enabled. audio_converter.enabled # Enable or disable audio converter audio_converter.enabled = false Controls whether support for automatic audio format conversion is enabled…

Support Lifecycle Policy (PSP)

General Lifecycle of Phonexia products is driven by Phonexia Product Support and Lifecycle Policy (valid from Q3/2019). Content of our support and software versioning approach is defined as well in this document. Specific versions of our products and languages are supported and maintained according to following tables. Phonexia Speech Engine Version Release Date End of Support Maintained Until Release type…

Releases and Changelogs (Browser)

…Added SID Evaluation (Beta) Minor fixes Support for SPE 3.8.x Phonexia Browser v3.7.0, BSAPI 3.11.0 – Mar 29 2017 Minor fixes Support for SPE 3.7.x Phonexia Browser v3.6.0, BSAPI 3.10.1 – Dec 15 2016 [#4193] Fixed STT widget show wrong time labels for long recordings [#4325, #4292] Support for SPE 3.6.x Phonexia Browser v3.5.0, BSAPI 3.9.1 – Oct 19 2016…

FAQs (PSP)

…container Other audio formats must be converted to one of those natively supported using external tools. SPE server can be configured do this conversion automatically in background, see Understand SPE audio converter article. Great tools for converting other than supported formats to supported are FFmpeg (http://www.ffmpeg.org) or SoX (http://sox.sourceforge.net/). Both are multiplatform software tools for Microsoft Windows, Linux and Apple…

FAQs (Browser)

Phonexia Browser FAQ Q: What operating systems can your application run on? Our technologies are prepared to run on both Windows and Linux OS. For more details of the supported operating systems as well as recommended HW setup, see Recommended OS and HW in FAQ Phonexia Browser, FAQ Speech Platform Permalink Q: What are the supported audio formats? Formats supported

Release Notes

…KK_6).   Sources and How to Get Help How to get help / Support updated – We updated the ticketing system for our partners/customers for easy bug reporting. The support is still available on the URL: partner.phonexia.com/support Partner Portal updated – We updated the knowledge base information for you. You are more than welcome to browse through our knowledge base….

Speech To Text / Keyword Spotting supported languages

Languages supported by Speech To Text and Keyword Spotting Standard = Maintained until newer generation is released, or end of support is reached. Language generation is specified by the number in “Model name”. Language (region) Model name Released End of support Maintenance Arabic (Gulf, Kuwait) AR_KW_6 2022-04 8th gen. Standard Arabic (Levantine) AR_XL_6 2021-05 8th gen. Standard AR_XL_5 2020-08 7th…

Phonexia technology models EoL

Speech to Text (STT) and Keyword Spotting (KWS) models Languages supported by Speech To Text and Keyword Spotting Standard = Maintained until newer generation is released, or end of support is reached. Language generation is specified by the number in “Model name”. Language (region) Model name Released End of support Maintenance Arabic (Gulf, Kuwait) AR_KW_6 2022-04 8th gen. Standard Arabic…

Q: What are the supported audio formats?

…configured do this conversion automatically in background, see Understand SPE audio converter article. Great tools for converting other than supported formats to supported are FFmpeg (http://www.ffmpeg.org) or SoX (http://sox.sourceforge.net/). Both are multiplatform software tools for Microsoft Windows, Linux and Apple OS X. Example of usage: FFmpeg ffmpeg -i <source_audio_file_name> <output_audio_base_name>.wav This command converts any supported format/codec audio file to normalized…

Key Features (PSP)

…– detects the audio part that contains voice, Speech Quality Estimation (SQE) – measures the quality of speech, Phoneme Recognizer (PHNREC) – several languages supported – converts speech into phonemes (written characters representing pronunciation), Waveform Denoiser (DENOISER) – automatically improves the audibility of speech for human listeners. Supported Languages The LID, STT and KWS technologies support various languages as listed…

Phonexia End User License Agreement

…is allowed to provide Updates only to those Client’s customers, who have active annual support. Phonexia shall inform Client about Upgrades and offer to Client the licensing terms of Upgrades. 7. TECHNICAL SUPPORT. The Client having production license is entitled to receive from Phonexia or its partners relevant maintenance and support in mutually agreed extent. Client is allowed to request…

STT: What is Preferred Phrases feature and how to use it

…definitions. Starting with SPE 3.50, a word classes tokens can be used in preferred phrases. Classes represent parts of speech that occur in spoken text, like names or addresses. Classes supported by a certain STT model can be listed using GET /technologies/stt/classes call. Different STT models support different classes, or don’t support classes at all. Empty list means no classes…

Support

Support is available 5 business days a week (Monday – Friday) / 8 business hours (09:00 – 17:00 CET) in English language. If you have issue with Speech Engine, please include a report in the ticket, to help the support staff to resolve your issue faster: Go to the Speech Engine installation directory Open command line/terminal (in Ubuntu Linux Right…

Get better support

…information. It will help both of our parties to provide fastest and most efficient technical support to your customer: Issue data – required: LOG files or Console output from failed speech technology (for the command line) – usually in ./log/ directory) configuration files (technologies.xml from SPE is minimum) – usually in ./settings/ directory licensing file (license.dat) – usually along the…