Search Results for: support

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Get better support

Relevance: 100%      Posted on: 2017-05-19

This page highlights advices based on the previous experience. If you have any suggestions or correction regarding the innovation of the tech support, please let us know. The Frequently asked questions and Lifetime Support Policies sections prepared for you on Partner Portal could also be of interest to you. Any errors should be tested on the latest version of the product. Please ask your Phonexia contact for a link to download the latest version.   Before submitting issue/ticket... Any errors should be tested on the latest version of the product. Please ask your Phonexia contact for a link to download…

Support

Relevance: 100%      Posted on: 2017-05-18

Technical support is available during Central European working days and hours: Monday - Friday, 9:00 - 17:00 CET. We will reply within 4 working hours. If your issue is urgent, please call your Phonexia contact person or the support phone numbers. Report an issue Before you report an issue, see the Get better support section for hints which information can help solving your issue faster and how to collect this info. Report your issue using email or phone: email: support@phonexia.com landline: +420 511 205 265 cellphone: +420 731 810 643 Data Upload Use your preferred storage to share files with technical…

Error 1013: Unsupported: Server does not support authentication with token

Relevance: 91%      Posted on: 2018-12-10

Please check SPE subdirectory ./settings for configuration files. If only phxspe.browser.properties exists, then your Browser uses SPE as embedded component and set inside the file this directive: server.enable_authentication_token = false In that case you can still use SPE with Basic HTTP authentication, as described in documentation, section "Basic authentication" If you would like to play with "pure" daemon installation, then phxspe.properties file should exist in ./settings subdirectory. File phxspe.properties is created by phxadmin utility or can be created from ./data/phxspe.properties.default template file. Copy template file to ./settings directory Rename it to phxspe.properties Check for server.enable_authentication_token directive and setup it as…

Phonexia Speech Platform for Government

Relevance: 9%      Posted on: 2017-05-18

Phonexia Voice Biometrics GOV is a special edition of Phonexia Speech Platform for Government which allows you to understand the nature of audio without having to listen to it. The product helps people to utilize the power of voice biometrics to filter audio and prevent or identify crimes. The technologies reveal automatically WHO, what GENDER, what LANGUAGE is speaking, and many other metadata. The product can be used typically for investigation support, SIGINT or other types of operations. It serves 4 main use-cases: Voice Biometrics - Speaker Search in Archive (Investigation) Voice Biometrics - Speaker Spotting Tactical Voice Biometrics -…

Browser3 – Releases and Changelogs

Relevance: 9%      Posted on: 2020-03-27

Phonexia Browser v3 (Browser3) is developed as client on top of Phonexia Speech Engine v3. Phonexia Browser is a successor of Phonexia Speech Intelligence Resolver v1 (SIR1). This page lists changes in Browser releases. Releases Changelogs Phonexia Browser v3.30.0, BSAPI 3.30.0 - Mar 27 2020 Public release Fixed: Target and non-target graphs in SID evaluator are swapped Fixed: PDF chart could be empty in the SID evaluator report Fixed: JSON parsing error during evaluation set creation when some file doesn't contain any speech Updated: Synchronize versioning with BSAPI Phonexia Browser v3.26.0, BSAPI 3.26.0 - Feb 28 2020 Non-public Feature Preview release…

Speech Analytics Course (technical training)

Relevance: 9%      Posted on: 2017-05-18

The Speech Analytics course consists of the following modules. Please ask your Phonexia contact for detailed description. (YES = this part of the course is obligatory)   SAL course Required time [h] Block name Block description YES 0,5 Intro & Phonexia Portfolio Intro & Phonexia Portfolio YES 0,5 Project focus – Explain basic needs Discussion of partner project focused mainly on finalizing the training topics and agenda. YES 0,75 Application Design & Development – Licensing Presentation of types of licensing, and how to use the license file. YES 0,75 Technologies – Data gathering and Quality measurement – basic Description of…

Speech To Text results explained

Relevance: 9%      Posted on: 2019-05-27

This article aims on giving more details about Speech To Text outputs and hints on how to tailor Speech To Text to suit best your needs. In the process of transcribing speech, the Speech To Text technology usually identifies multiple alternatives for individual speech segments, as multiple phrases can have similar pronunciations, possibly with different word boundaries, e.g. “eight tea machines” vs. “eighty machines”. The technology provides several types of output to show only one or more transcription alternatives. One-best output 1-best output provides transcription containing only the highest-scoring words. Each segment provides information about the transcribed word itself, the…

ISS

Relevance: 9%      Posted on: 2018-02-01

Intelligence Support Systems for lawfull interception, criminal investigations, and intelligence gathering. Really important International conference, invitation only.