Search Results for: support

Results 1 - 10 of 44 Page 1 of 5
Results per-page: 10 | 20 | 50 | 100

Get better support

Relevance: 100%      Posted on: 2017-05-19

This page highlights advices based on the previous experience. If you have any suggestions or correction regarding the innovation of the tech support, please let us know. The Frequently asked questions and Lifetime Support Policies sections prepared for you on Partner Portal could also be of interest to you. Any errors should be tested on the latest version of the product. Please ask your Phonexia contact for a link to download the latest version.   Before submitting issue/ticket... Any errors should be tested on the latest version of the product. Please ask your Phonexia contact for a link to download…

Support

Relevance: 100%      Posted on: 2017-05-18

Technical support is available during Central European working days and hours: Monday - Friday, 9:00 - 17:00 CET. We will reply within 4 working hours. If your issue is urgent, please call your Phonexia contact person or the support phone numbers. Report an issue Before you report an issue, see the Get better support section for hints which information can help solving your issue faster and how to collect this info. Report your issue using email or phone: email: support@phonexia.com landline: +420 511 205 265 cellphone: +420 731 810 643 Data Upload Use your preferred storage to share files with technical…

Error 1013: Unsupported: Server does not support authentication with token

Relevance: 91%      Posted on: 2018-12-10

Please check SPE subdirectory ./settings for configuration files. If only phxspe.browser.properties exists, then your Browser uses SPE as embedded component and set inside the file this directive: server.enable_authentication_token = false In that case you can still use SPE with Basic HTTP authentication, as described in documentation, section "Basic authentication" If you would like to play with "pure" daemon installation, then phxspe.properties file should exist in ./settings subdirectory. File phxspe.properties is created by phxadmin utility or can be created from ./data/phxspe.properties.default template file. Copy template file to ./settings directory Rename it to phxspe.properties Check for server.enable_authentication_token directive and setup it as…

Phonexia Speech Platform for Government

Relevance: 9%      Posted on: 2017-05-18

Phonexia Voice Biometrics GOV is a special edition of Phonexia Speech Platform for Government which allows you to understand the nature of audio without having to listen to it. The product helps people to utilize the power of voice biometrics to filter audio and prevent or identify crimes. The technologies reveal automatically WHO, what GENDER, what LANGUAGE is speaking, and many other metadata. The product can be used typically for investigation support, SIGINT or other types of operations. It serves 4 main use-cases: Voice Biometrics - Speaker Search in Archive (Investigation) Voice Biometrics - Speaker Spotting Tactical Voice Biometrics -…

SPE3 – Releases and Changelogs

Relevance: 9%      Posted on: 2019-12-09

Speech Engine (SPE) is developed as RESTfull API on top of Phonexia BSAPI. SPE was formerly known as BSAPI-rest (up to v2.x) or as Phonexia Server (up to v3.2.x). This page lists changes in SPE releases. Releases Changelogs == SPE v3.18.x == Speech Engine 3.18.3 (12/09/2019) - DB v1300, BSAPI 3.22.2 Fixed: STT on stream may cause assert violation when waiting for stream timeout on no input data Fixed: SPE sends IP address in Host: HTTP header instead of hostname Fixed: SPE sometimes outputs "[ERRFMT]" string to log messages instead of actual value Speech Engine 3.18.2 (10/14/2019) - DB v1300,…

Speech Analytics Course (technical training)

Relevance: 9%      Posted on: 2017-05-18

The Speech Analytics course consists of the following modules. Please ask your Phonexia contact for detailed description. (YES = this part of the course is obligatory)   SAL course Required time [h] Block name Block description YES 0,5 Intro & Phonexia Portfolio Intro & Phonexia Portfolio YES 0,5 Project focus – Explain basic needs Discussion of partner project focused mainly on finalizing the training topics and agenda. YES 0,75 Application Design & Development – Licensing Presentation of types of licensing, and how to use the license file. YES 0,75 Technologies – Data gathering and Quality measurement – basic Description of…

Workflow – Releases and Changelogs

Relevance: 9%      Posted on: 2019-10-07

Phonexia Workflow is a set of tools complementing Phonexia Speech Engine (SPE), which allow users to chain speech technologies into scenarios and process audio recordings automatically using these scenarios. This page lists changes in Workflow releases. Changelogs == Phonexia Workflow v1 == Phonexia Workflow 1.4.1 (10/07/2019) - SPE 3.16 - 3.17 Support for IPv4 only (since SPE does not support IPv6) Configurable application webhook address in both Workflow Runner and Data Discovery Tool This address is auto-detected when no value is supplied - default In some cases like network specific configuration it might be necessary to configure it manually Rapid…

ISS

Relevance: 9%      Posted on: 2018-02-01

Intelligence Support Systems for lawfull interception, criminal investigations, and intelligence gathering. Really important International conference, invitation only.