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Installation Guide

…little longer. This error simply means that the installation hasn´t fully finished yet and some services are still being configured in the background.   When you see a certificate warning in your browser, click Advanced and click on “Proceed to site”. This warning is expected behavior – the SSL certificate has to be issued for a specific IP address. Because…

Privacy Policy

Phonexia s.r.o. with registered seat at Chaloupkova 3002/1a, 612 00 Brno, Czech Republic, is a developer and provider of speech technologies software products and related services. We appreciate your visit on our websites and we are pleased that you are interested in our software products and related services. We conform our data use to the European Union’s (“EU”) General Data…

Phonexia Partner Program for Government Partners

Phonexia Partner Program for Government Partners This partnership program rewards partners in the government sector for selling and integrating the Phonexia’s speech recognition and voice biometrics product portfolio. Program Enrollment If you aspire to becoming a Phonexia partner, you can enroll into the Phonexia Partner Program and complete a three-month onboarding period. During this period, you will enjoy the same…

Support

Support is available 5 business days a week (Monday – Friday) / 8 business hours (09:00 – 17:00 CET) in English language. If you have issue with Speech Engine, please include a report in the ticket, to help the support staff to resolve your issue faster: Go to the Speech Engine installation directory Open command line/terminal (in Ubuntu Linux Right…

Terms of Service

…Internet or telephone services. Member must also install, download or access the necessary software from PHONEXIA, if required. PHONEXIA may automatically update software as needed without notice, or require an update to be downloaded and installed prior to continued use. 4.2. Beta Services. Prior to releasing a full commercial version of the Services, PHONEXIA might in its sole discretion release…

Open Source Acknowledgement

…BSD-3-Clause static minizip Zlib static mkl freeware under ISSL (Intel Simplified Software License) link static mman-win32 (Windows only) MIT static ogg BSD-style license static onnxruntime MIT, link static openfst Apache License static openssl OpenSSL dynamic opus BSD static range-v3 BSL-1.0 headers only scnlib Apache License 2.0 static spdlog MIT static speex revised BSD license static speexdsp BSD static utfcpp BSL-1.0…

Phonexia End User License Agreement

UPDATES & UPGRADES. Updates means new version of the Software with same major version number with minor changes (correct program bugs etc.). The generic naming used by Phonexia for Software Updates is X.y (X = major version, y = minor version). Upgrade means new generation version of the Software with major changes (new generation of algorithm, expanded functionalities, etc.). Client…

Multi-server deployment

…the database is put into the state of a creation of a backed-up file. That means that all enrolled voiceprints from the period between back-up used and its restoration are lost. Stop Maintenance Mode (GET api/v2/maintenance/unlock) and enable all system endpoints. Updates Reasons for update New version released – feature change Update is done by Phonexia’s DevOps team. Internet connection…

Single-server deployment

…the data disk and attach it to restore the backed-up state. Updates Reasons for update New version released – feature change Preparation for the update Put the system in maintenance mode (POST api/v2/lock) Wait till all running streams finish or force their closure (POST api/v2/maintenance/force_off) (Recommended) make backup of the system During update, downtime is expected. Phonexia Voice Verify runs…

Releases and Changelogs (VIN)

…languages – improved report layout, easier CSS styling via style.css, added new report variables for Expert and Organization Voice Inspector 5.0 Voice Inspector 5.0.0, BSAPI 3.57.0 (2023-06-20) New: Speaker Identification XL5 technology model New: Data in lists/tables are now sorted alphabetically New: Enlarge the initial set of speakers included in examples; some of the speakers are multilingual ❗❗❗ Voice Inspector…

STT: Language Model Customization tutorial

…model in Speech Engine using phxadmin 1) Placing the customized STT model in correct location In order to be recognized by Speech Engine, the customized STT model must be placed in a correct location. The best location in SPE 3.41 or newer is <SPE_directory>/shared/bsapi/stt (see Understand SPE directory structure article). In older versions it’s <SPE_directory>/bsapi/stt. The data and settings directories

SPE and Browser installation: embedded SPE

In this post, we break down the complexities of the initial installation process. By the end of the guide, you will be able to start processing your recordings with Phonexia Speech Technologies. 1. Download Evaluation package Download the Phonexia Evaluation package from https://partner.phonexia.com/kb/sp/speech-platform/evaluation-package/ Create a new directory and unzip the package into it in your desired location, for ex. C:/Phonexia/…

Understand SPE administration and backup

…the system: SPE database – the technology models, SPE user accounts, etc. are stored here SPE configuration file (usually /settings/phxspe.properties) technologies configuration file (usually /settings/ technologies.xml, or see phxspe.properties for details) licensing file (license.dat, usually stored along to phxspe.exe, or see phxspe.properties for details) Optimally, Partner should backup also the following entire SPE directory [optional], with all subdirectories (/bsapi/, etc.)…

Download Speech Platform

…Standalone mode – the recommended setup, requiring some manual steps using command line Further information resources Speech Engine REST API documentation online: https://download.phonexia.com/docs/spe/ offline: {SPE_directory}/doc/api_reference.html or http://{SPE_address:port}/doc Speech Engine technical documentation check the Speech Engine section and the “Understand…” articles listed in the left menu tutorials and training videos see technologies introduction video below and SPE Training videos section https://youtu.be/DDu0Y1rgQ6k…