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Terms of Service

…the Services will meet your requirements or expectations That the Services will be continuously available, timely, free from error, or secure The accuracy or reliability of any information or data processed by the Services or acquired by you through the Services That any defects in the software provided as part of the Services will be corrected Any goods or services

Privacy Policy

…are made available) – To modify our services to better meet your needs – To fulfill our contract – To develop a detailed understanding of your demographics and account usage for Phonexia Service´s research and development – To analyze our business, customer service, advertising and marketing strategies – As required by law Ensuring your privacy is important to us. We…

Understand SPE connectors for external TTS

SPE can be easily connected with external Text-To-Speech (TTS) services using simple connector system. This article describes the principles and how-tos; following this instructions you can create your own connector, allowing to use a custom 3rd party TTS service via SPE. The TTS connector should be a command line (CLI) application or script, which communicates with the external TTS service

Understand SPE technologies, instances and workers

…post office staffing and the Speech Engine workers configuration: Some post office workers are trained only for certain types of services (e.g. postal services), while others are trained for other services (e.g. financial services). Speech Engine has separate workers for file processing and for realtime stream processing. They cannot provide other types of services than those which they were trained…

Phonexia End User License Agreement

…support only for those customer, who have active support. Conditions applicable to provision of maintenance and support shall be set in specific service agreement. 8. ADDITIONAL SOFTWARE/SERVICES. Individual agreements may stipulate rules of providing updates, supplements, add-on components, or Internet-based services components, of the Software that the Client would order from Phonexia after the date the Client obtained the Software,…

Understand SPE directory structure

service unit file for running SPE as service under Linux. SPE administrator should make a copy of corresponding template and modify it to fit the local installation (mainly paths). (To run SPE as service under Windows, use the /registerService or /unregisterService parameters of SPE for Windows – see phxspe /help for details.) The benchmark directory contains default audio file for…

Understand SPE executable files

…(in octal format, e.g. 027) pidfile=<path> – Write the application’s process ID (PID) to the specified file Windows-specific registerService – Register the application as Windows service displayName=<text> – Specify service friendly name (valid only with registerService) description=<text> – Specify service description (valid only with registerService) startup=automatic|manual – Specify service startup mode (valid only with registerService) unregisterService – Unregister the previously…

Releases and Changelogs (SPE)

…undesired for running SPE as service, i.e. changing the logging setting might be wise) Changed: Number of workers and RTP input streams limit are set automatically by default Changed: Require initialization of all configured technologies by default Removed: Dropped support for Windows 7 / Windows Server 2008 R2 and older Removed: Removed 4th generation of STT/KWS model for PL_PL Speech…

Licensing (technical details)

…– can prevent the license from working and Phonexia support must be contacted (with new HW profile of the changed machine) to generate new license file. Therefore, make sure to plan for and coordinate your OS patches or infrastructure changes properly, to avoid unwanted service outages due to invalid licenses. To successfully use the HW license, follow these steps: Get…

Phonexia Speech Engine

…for steps 3 to 5 are described in doc/INSTALL.html included in the distribution package. REST API documentation is in doc/api_reference.html file and also available online at https://download.phonexia.com/docs/spe/. Speech Engine is actively developed and continually improved – check the SPE changelog for latest news. Architecture and components SPE is application run from command line or as a service. Apart from running…

Q: When I start VIN software, it gives me “License expired” error.

A: Please check that the licensing file (license.dat) file is stored next to VoiceInspector.exe application. If the license.dat is already in the same directory that VoiceInspector.exe is and you are still receiving this error, please contact the technical support at our Service Desk….

Q: How to fix Error 1007: Unsupported audio format?

…ffmpeg utility, powerful and well documented. Please find your distribution package at http://ffmpeg.org Then continue as described below: Using Phonexia Browser with embed SPE Open the Browser configuration dialog by click on button “Settings” located in tool ribbon. Select tab “Speech Engine” and configure SPE as described in documentation. Don’t forget select checkbox “Enable audio converter”. Using SPE as service/daemon…