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Language Identification – Languages

Information about release dates, support and maintenance periods of Phonexia Language Identification technology models – languages….

Support

…latest version of Phonexia’s software, it will not be considered a Critical Issue. A Critical Issue is being fixed on a best-effort basis and a fixed version of the Product is delivered within the next Bug fix release or Software Update. Permalink Minor Issue Any scenario that does not fall under the Critical or Severe Issue definitions above. The Product…

Multi-server deployment

…the database is put into the state of a creation of a backed-up file. That means that all enrolled voiceprints from the period between back-up used and its restoration are lost. Stop Maintenance Mode (GET api/v2/maintenance/unlock) and enable all system endpoints. Updates Reasons for update New version released – feature change Update is done by Phonexia’s DevOps team. Internet connection…

Installation Guide

…machine window by the X button. Choose to Send the shutdown signal and press OK. Further steps To start working with the system, follow the Orbis Manual. If you have any problems during these steps, have a look on Frequently asked questions pages or ask your Phonexia contact. For list of changes and updates, head over to the Release notes….

Critical Issue

…fails again on a different data input after Phonexia’s software restart. If the issue does not appear on the latest version of Phonexia’s software, it will not be considered a Critical Issue. A Critical Issue is being fixed on a best-effort basis and a fixed version of the Product is delivered within the next Bug fix release or Software Update….

Understand SPE configuration file

…is locked” error. Locked resources are available for reading and can be used by other requests. The lock is released after finishing the request. If you disable the Resource Locker, you should make sure that your application fully takes care about such conflicts. Otherwise, modifying a resource while being in use by asynchronous request may create unpredictable results. server.upload_max_filesize #…

Single-server deployment

…the data disk and attach it to restore the backed-up state. Updates Reasons for update New version released – feature change Preparation for the update Put the system in maintenance mode (POST api/v2/lock) Wait till all running streams finish or force their closure (POST api/v2/maintenance/force_off) (Recommended) make backup of the system During update, downtime is expected. Phonexia Voice Verify runs…

Documentation (VIN)

…please first search the manual for relevant keywords. If you don’t find an answer in the manual, contact our support. You can also browse the FAQ section or use the search function of the Partner Portal and look for “Voice Inspector”. Releases and Changelogs You can find up-to-date information in this dedicated section about the Releases and Changelogs for VIN….

Speech To Text / Keyword Spotting supported languages

Languages supported by Speech To Text and Keyword Spotting Standard = Maintained until newer generation is released, or end of support is reached. Language generation is specified by the number in “Model name”. Language (region) Model name Released End of support Maintenance Arabic (Gulf, Kuwait) AR_KW_6 2022-04 8th gen. Standard Arabic (Levantine) AR_XL_6 2021-05 8th gen. Standard AR_XL_5 2020-08 7th…

SPE and Browser installation: embedded SPE

…multimedia converter By default, the Speech Engine will accept only a limited list of audio formats. In order to process the non-native formats, install a multimedia converter. The recommended SW for this is FFmpeg. FFmpeg on Windows Download the latest version from https://www.gyan.dev/ffmpeg/builds/ffmpeg-release-essentials.zip After unzipping the package, move the ffmpeg.exe executable to the /SPE/ directory. You can delete the rest…

SPE and Browser installation: standalone SPE

…Download the latest version from https://www.gyan.dev/ffmpeg/builds/ffmpeg-release-essentials.zip After unzipping the package, move the ffmpeg.exe executable to the /SPE/ directory. You can delete the rest of the contents of the ffmpeg-release-essentials package. They will not be needed. FMMPEG on Linux run the following commands sudo apt update && sudo apt upgrade sudo apt install ffmpeg Open the /SPE/settings/phxspe.properties file with notepad and…

Terms of Service

…Internet or telephone services. Member must also install, download or access the necessary software from PHONEXIA, if required. PHONEXIA may automatically update software as needed without notice, or require an update to be downloaded and installed prior to continued use. 4.2. Beta Services. Prior to releasing a full commercial version of the Services, PHONEXIA might in its sole discretion release

Phonexia Voice Inspector EoL

Version Release Date End of Support Maintained Until Release type 5.1 2023-12-07 2027-12-31 2027-12-31 Public 5.0 2023-06-29 2027-12-31 5.1 Public 4.0 2019-12-12 2023-12-31 2023-12-31 Public 3.2 2018-03-16 2020-12-16 2020-12-16 Public 3.1 2016-10-24 2018-04-24 3.2 Public 3.0 2016-08-05 2018-02-05 3.1 Public 1.3 2015-06-04 2016-12-04 2016-12-04 Public…

Phonexia technology models EoL

Speech to Text (STT) and Keyword Spotting (KWS) models Languages supported by Speech To Text and Keyword Spotting Standard = Maintained until newer generation is released, or end of support is reached. Language generation is specified by the number in “Model name”. Language (region) Model name Released End of support Maintenance Arabic (Gulf, Kuwait) AR_KW_6 2022-04 8th gen. Standard Arabic…

Support Lifecycle Policy (PSP)

General Lifecycle of Phonexia products is driven by Phonexia Product Support and Lifecycle Policy (valid from Q3/2019). Content of our support and software versioning approach is defined as well in this document. Specific versions of our products and languages are supported and maintained according to following tables. Phonexia Speech Engine Version Release Date End of Support Maintained Until Release type…