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Privacy Policy

…of the Privacy Policy will be posted at www.phonexia.com/en/privacy-policy. If we make any changes to the Privacy Policy, we will post a notice on our website prior to such changes taking effect. If you disagree with revisions to the Privacy Policy, you have the right to cancel your PHONEXIA account at any time. Continued use of the PHONEXIA website and/or…

Support Lifecycle Policy (PSP)

General Lifecycle of Phonexia products is driven by Phonexia Product Support and Lifecycle Policy (valid from Q3/2019). Content of our support and software versioning approach is defined as well in this document. Specific versions of our products and languages are supported and maintained according to following tables. Phonexia Speech Engine Version Release Date End of Support Maintained Until Release type…

Terms of Service

…PHONEXIA for all activities that may occur under your account. Member has the opportunity to change your password at any time in the account settings section of Member’s account. 6. Privacy & Personal Information 6.1. Privacy Policy. Member agrees to the terms of PHONEXIA’s Privacy Policy. This policy details PHONEXIA’s personal information data gathering and processing methods and how PHONEXIA…

Release Notes

…the previous versions, we also distribute scripts that replace old binaries. Deprecated Features In accordance with our Phonexia Product Support Lifecycle Policy and the release of our new technology models, we announce the following features to be deprecated and end of life: TECHNOLOGY DEPRECATED MODEL STILL SUPPORTED LAST (PREVIOUS) STT / KWS AR_KW_4 FA_IR_4 IT_IT_3 NL_NL_4 PL_PL_4 RU_RU_4 RU_RU_FIN4 ZH1…

Recommended OS and HW (PSP)

…or 10th Gen Intel® Core Processor RAM: 16 GB Storage: 100 GB (depends on audio retention policy) SSD strongly recommended for superior performance over HDD Configuration includes: SID4 XL4, GID XL4, LID L4, AGE L4, VAD, SQE Transcription System, basic 100 hours/day package (***) files processing CPU: 8 physical cores, 1x Intel® Xeon E5-2640 v4 or similar or 10th Gen…

Phonexia Ethical Code

Application of the Code It is the policy of Phonexia, s.r.o. (“Phonexia”, “we”) to maintain the highest level of ethical standards in the conduct of our business affairs. Our values guide our actions in all cases. The actions and conduct of our officers, directors and employees (collectively, “Phonexia personnel”), as well as others acting on our behalf, are essential to…

Understand SPE administration and backup

Each Partner has their own administration and back up policy. Here, we highlight the most important SPE components to be administrated and backed up. Administration It is strongly recommended to describe your own administration approach with the following components SPE users (accounts) – Partner should maintain list of SPE users (accounts). There should be only few persons with “admin” role….

Key Features (PSP)

…to browse our product support lifecycle policy to see which of our versions are supported and maintained. Capacity/Licensing Options A partner/customer needs to deploy capacity+licensing files to their deployment. Several variants of licensing are available for our partners/customers in relation to the life stage: 1. Demo/Evaluation Stage Capacity – a user is given a small amount of capacity (usually capacity.dat…

Phonexia Voice Inspector EoL

Version Release Date End of Support Maintained Until Release type 5.2 2024-04-15 2027-12-31 2027-12-31 Public 5.1 2023-12-07 2027-12-31 2027-12-31 Public 5.0 2023-06-29 2027-12-31 v.5.1 Public 4.0 2019-12-12 2023-12-31 2023-12-31 Public 3.2 2018-03-16 2020-12-16 2020-12-16 Public 3.1 2016-10-24 2018-04-24 v.3.2 Public 3.0 2016-08-05 2018-02-05 v.3.1 Public 1.3 2015-06-04 2016-12-04 2016-12-04 Public…

Phonexia technology models EoL

Speech to Text (STT) and Keyword Spotting (KWS) models Languages supported by Speech To Text and Keyword Spotting Standard = Maintained until newer generation is released, or end of support is reached. Language generation is specified by the number in “Model name”. Language (region) Model name Released End of support Maintenance Arabic (Gulf, Kuwait) AR_KW_6 2022-04 8th gen. Standard Arabic…