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Licensing (technical details)

…license is specified by the USE_SERVER line in license file. The only requirement of this license is Internet connectivity to the address specified on SERVER… line (by default it’s Phonexia license server at license.phonexia.com/lic). This means that by definition, the license will not work if there is Internet connectivity issue between the source machine and Phonexia servers, e.g. connection blocked…

Multi-server deployment

…ways of making a back-up via Voice Verify API: Voiceprint snapshot lets you export all voiceprints as JSON or a compressed JSON file Back-up lets you back-up the whole database including: voiceprints Audio Source Profiles PBX instances Voice Verify settings If the database export was done via API, the restoration of Phonexia Voice Verify can be done as follows: Put…

Single-server deployment

…There are two virtual disks required by Phonexia Voice Verify – a system disk and data disk. System disk Requires 10 GB Contains: Voice Verify License file Audio Source Profile ( = calibration profile) Data disk Capacity is defined by the number of calls processed in parallel Crucial from a Disaster Recovery (DR) perspective + updates Contains Voiceprints Logs PBX…

Release Notes

…the relevance of the detection directly in the Results pane, without opening the recording) Added corresponding Minimum confidence to display setting for Keyword Spotting, which allows to set the threshold for KWS results being displayed in the Results pane. CMD/CLI Variant to Test Technologies We reimplemented our command-line interfaces and joined them to one binary called phxcmd[.exe]. For compatibility with…

FAQs (Browser)

…this conversion automatically in background, see Understand SPE audio converter article. Great tools for converting other than supported formats to supported are FFmpeg (http://www.ffmpeg.org) or SoX (http://sox.sourceforge.net/). Both are multiplatform software tools for Microsoft Windows, Linux and Apple OS X. Example of usage: FFmpeg ffmpeg -i <source_audio_file_name> <output_audio_base_name>.wav This command converts any supported format/codec audio file to normalized WAV audio

Understand SPE configuration

…Academy trainings or consultation. # Authentication mode # Set true for authentication with sessions # Set false for basic authentication server.enable_authentication_token = true Keep the Resource locker in the default configuration 🙂 # Resource locker # If enabled every resources (file, speaker model, keyword list etc.) are exclusively locked for modifications during processing. # This ensures that resource cannot be…

SPE and Browser installation: standalone SPE

…line type: phxadmin.exe /configure-tech SPE on Linux Open the Terminal window in  /SPE/ directory Type in the terminal: ./phxadmin –configure-tech This will open the list of technologies (and language models) available for you to chose from 1) Age Estimation [disabled] 2) Denoiser Technology [disabled] 3) Diarization [disabled] 4) Gender Identification [disabled] 5) Keyword Spotting [disabled] 6) Phoneme Recognition [disabled] 7)…

Releases and Changelogs (Browser)

…(phxspe.browser.log located in SPE log directory) Phonexia Browser v3.16.1, BSAPI 3.20.1 – May 17 2019 [G#112] Fixed Denoiser which created duplicate recordings under specific circumstances [G#127] Fixed comparison of SID Evaluation sets using Audio Source Profile Phonexia Browser v3.16.0, BSAPI 3.20.0 – Apr 26 2019 Support for Audio Source Profiles SID Evaluation wizard supports SID4 Phonexia Browser v3.15.0, BSAPI 3.19.1…

General

…subscription, it is possible to include source_uuid – identifier for WebHook subscription, as follows: { “info”: {“source_uuid“: “<string>”}, “frequency”: 8000 } In the response, uuid (unique ID of the stream) is returned. This uuid will later be used for sending voice and enrollment/verification. 2) Sending data (voice) to the stream – using POST /api/v2/stream/HTTP/data/{uuid}. Only mono-channel streaming is supported. A…

Testing possibilities

…the real production data. In case the integration into a contact center is not a straightforward task and the testing needs be done very quickly, Phonexia is able to provide a complete testing environment including the Voice Verify evaluation package, open source Asterisk IP PBX (https://www.asterisk.org/) and a guide on how to use them together with any kind of softphone…

FAQs (PSP)

…OS X. Example of usage: FFmpeg ffmpeg -i <source_audio_file_name> <output_audio_base_name>.wav This command converts any supported format/codec audio file to normalized WAV audio format in 16-bit PCM little-endian as it is the default system. For more parameters please check FFmpeg manual pages. SoX sox <source_audio_file_name> -b 16 <output_audio_base_name>.wav Number of bits defined by -b parameter must be specified. in FAQ Phonexia

Releases and Changelogs (SPE)

resource which returns tasks of all users (/tasks) [#5132] Added version of technology model to resource /technologies [#5134] Added version of BSAPI to resource /server/info [#5135] Added groups which speaker model is member of to resource /technologies/speakerid/speakermodels/{name} [#5133] Login of a user can contain any characters except these: /:*?”<>| [#5150] Fixed connection to MySQL database may be lost in case…

Understand SPE configuration file

…disabled by default. reporting.ssl.cipher_list # Set SSL cipher list (default: ALL:!COMPLEMENTOFDEFAULT:!eNULL) # For more details, see https://www.openssl.org/docs/man1.1.0/apps/ciphers.html # reporting.ssl.cipher_list = ALL:!COMPLEMENTOFDEFAULT:!eNULL # Set SSL cipher list (default: ALL:!ADH:!LOW:!EXP:!MD5:@STRENGTH) # For more details, see https://www.openssl.org/docs/man1.0.2/apps/ciphers.html # reporting.ssl.cipher_list = ALL:!ADH:!LOW:!EXP:!MD5:@STRENGTH Sets list of ciphers to use when SSL is enabled for reporting. The list should use OpenSSL cipherlist format, see https://www.openssl.org/docs/man1.0.2/apps/ciphers.html (SPE…