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Understand SPE administration and backup

…All other should be with “user” role (one user does not see content of other user). See Understand SPE user accounts for details. user.home – where the server stores the users data, see Understand SPE home directory for details LOG files – log file rotation is configured in phxspe.properties, see Understand SPE configuration file for details SPE database administration –…

Testing possibilities

The best option for a complete testing of Voice Verify is obtaining an evaluation license (provided by Phonexia) of the full solution and integrating it into a contact center. However, sometimes it is faster to use other available options, in case only the core voice biometric technology (without additional features) is to be tested or the integration needs to be…

Sizing of the computing units for speech technologies

…technologies setup. If we assume that the whole machine is dedicated as a “speech computing unit” then, in general, we can calculate it as follows: file: phxspe.properties server.n_workers = <#_of_core> file: technologies.xml (no. of threads per technology, can be also set up by the phxadmin tool) SQE: <#_of_cores>/4 VAD: <#_of_cores>/2 other technologies: <#_of_cores> RAM: 8 cores = 32 GB 16…

Q: How can we test Phonexia technologies?

We can prepare a testing package for you with full functionality of all technologies. The license validity is 90 days to allow you to test the technologies. Note: by default a NET license is provided for testing. This license needs to have active Internet connection to a phonexia licensing server in order to function. Rest assured no data – audio,…

Q: We prefer USB dongle but without the USB storage

A: We don’t provide USB without memory storage, possible solutions are: establish security directives related to work with the USB dongle (persons allowed to, in/out memory scan check), use HW based licensing, use license server….

Phonexia Speech Engine

…first steps with Speech Engine, after obtaining a license file from Phonexia and downloading the Speech Engine package using a link provided by Phonexia. https://www.youtube.com/watch?v=4qrB-GfFdWY In short, these are the steps as described in the tutorial: Unzip the package to a directory Copy license file into the same directory Run phxadmin –configure-tech in console to configure technologies Edit settings/phxspe.properties configuration…

SPE and Browser installation: embedded SPE

…Windows: avoid C:/Program Files/ as you may face issues later on with privileges 2. Save the license.dat file Copy the license.dat file to the /SPE/ directory. Make sure the license.dat file is not altered in any way or renamed. The license is provided upon request by Phonexia sales representative. If you do not have it, contact our sales to arrange…

Q: How to fix the Error 1013: Unsupported: Server does not support authentication with token?

A: Please check SPE subdirectory ./settings for configuration files. If only phxspe.browser.properties exists, then your Browser uses SPE as embedded component and set inside the file this directive: server.enable_authentication_token = false In that case you can still use SPE with Basic HTTP authentication, as described in documentation, section “Basic authentication“ If you would like to play with “pure” daemon installation,…

Single-server deployment

…streams, please consider the multi-server Voice Verify deployment. RAM The amount of RAM required for the smooth operation of Phonexia Voice Verify again depends on the expected traffic. The table below shows amount of RAM needed for each tier: Tier Number of expected concurrent calls GB of RAM required 1 50 16 2 100 24 3 150 32 Disk storage…

Understand SPE executable files

…– Transfer data from REST SERVER v2 to Speech Engine v3. Requires also v2-properties and v2-cwd parameters. v2-properties=<file> – Path to REST SERVER v2 bsapirest.properties configuration file v2-cwd=<path> – Path to REST SERVER v2 working directory. Usually a path to REST SERVER v2 bin directory. phxadmin2 phxadmin2 is automation- and scripting-friendly command line based SPE administration utility for user management,…

SPE and Browser installation: standalone SPE

…next dialog fill the information and press ok: Server Name: Friendly name, under which this server will appear in Sources pane in Browser. Network: location of your server. If you are running the server locally, use “http://127.0.0.1“ Authentication: SPE default username is admin with password phonexia. (Note: For security reasons, we recommend changing the password to “admin” user, or creating…

FAQs (Browser)

…licensing, use license server. in FAQ Phonexia Browser, FAQ Speech Platform Permalink Q: I am getting the error message “Your license is not for this application.” A: Check your license file (license.dat) by opening it in Notepad. Make sure the license contains records for all required modules. See Licensing article for additional information in FAQ Phonexia Browser, FAQ Speech Platform,…

Understand SPE workers configuration

…Sitting on top of these numbers is the number of slots for a particular technology in a license. For example, a license with 16 slots for STT won’t allow to initialize more than 16 instances of STT, regardless of configured number of workers or number of technology instances. So for optimal and full utilization of your license and server, make…

Key Features (PSP)

…is copied to RLS components) to test that the Speech Platform meets their use case. License – the „NET“ license type – the license (usually one license.dat is copied to all Speech Platform components) is validated on the Phonexia.com licensing server via the internet (no audio is sent to Phonexia). 2. Production Stage This depends on a business agreement with…