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Keyword Spotting

Relevance: 5%      Posted on: 2019-06-03

Phonexia Keyword Spotting (KWS) identifies occurrences of keywords and/or keyphrases in audio recordings. It can help you to get valuable information from huge quantities of speech recordings. You only need to specify the keywords or phrases you wish to find. This technology identifies all recordings with keyword occurrences and allows you to automatically route important recordings or calls to your experts. Typical use cases Call centers increase operator and supervisor efficiency by searching calls identify inappropriate expressions from operators check marketing campaigns with automatic script-compliance control Mass media and web search servers index and search multimedia by keyword route multimedia…


Relevance: 5%      Posted on: 2018-02-01

Phoneme – The smallest phonetic unit in a language that is capable of conveying a distinction in meaning, as the m of mat and the b of bat in English.

Speech To Text

Relevance: 5%      Posted on: 2019-05-27

Phonexia Speech To Text – also known as a voice-to-text or speech recognition – converts speech signals into plain text. After the conversion, text can be easily read, edited, searched, processed by text-based data mining tools or archived. Phonexia Speech To Text is optimized for noisy recordings and colloquial speech, can process audio files as well as audio streams and can provide results in several output formats. Typical use cases look for specific information in large call archives (e.g., claims inspection) get additional value by advanced analysis of call traffic (e.g., topic detection) maintain short reaction times by routing calls…

Speaker Diarization (DIAR)

Relevance: 5%      Posted on: 2017-06-26

About DIAR Phonexia Speaker Diarization (DIAR) enables segmentation of voices in one monochannel audio record. Technology Trained with emphasis on spontaneous telephony conversation The technology is language-, accent-, text-, and channel- independent Compatibility with the widest range of audio sources possible (applies channel compensation techniques): GSM/CDMA, 3G, VoIP, landlines, etc. Input Input format for processing: WAV or RAW (8 or 16 bits linear coding), A-law or Mu-law, PCM, 8kHz+ sampling Output Log file with processed information (segmentation of speech, silence, and technical signals – ie. elimination of phone lines beeps, DTMF tones, music, pauses, etc.) Audio file extracted for each…

Keyword Spotting results explained

Relevance: 5%      Posted on: 2019-06-12

This article aims on giving more details about Keyword Spotting outputs and hints on how to tailor Keyword Spotting to suit best your needs. Scoring and results explanation Keyword Spotting works by calculating likelihoods that at a given spot occurs a keyword or just any other speech, and comparing those two likelihoods. The following scheme shows Background model for anything before the keyword (1), the Keyword model (2) and a Background model of any speech parallel with the keyword model (3). Models 2 and 3 produce two likelihoods – Lkw and Lbg (any speech = background). Raw score is calculated…