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Q: My NET license has stopped working, returning “Not enough free licenses” error.

Relevance: 100%      Posted on: 2017-06-27

A: Please proceed the following: Check your Internet connectivity using standard browser against http://www.phonexia.com. Check if you do not run more instances than subscribed by license file (using -j parameter in command line). In rare cases your SW copy may be crashed accidentally. If this is the case, please wait for automatic license renewal period (60 minutes after last check). Check if your connection to the license server hasn't change. Check if validity of the license is not due.

SPE3 – Releases and Changelogs

Relevance: 56%      Posted on: 2020-09-12

Speech Engine (SPE) is developed as RESTfull API on top of Phonexia BSAPI. SPE was formerly known as BSAPI-rest (up to v2.x) or as Phonexia Server (up to v3.2.x). This page lists changes in SPE releases. Releases Changelogs Speech Engine 3.30.13 (09/11/2020) - DB v1401, BSAPI 3.30.13 Public release New: Updated STT and KWS model AR_XL to version 5.1.0 Speech Engine 3.32.0 (08/28/2020) - DB v1500, BSAPI 3.32.0 Non-public Feature Preview release New: Added support for Webhooks and WebSockets in stream processing New: Added support for preferred phrases in 5th generation of STT (see POST /technologies/stt or POST /technologies/stt/input_stream) New:…

Q: Please describe how to get the results for a pending operation.

Relevance: 23%      Posted on: 2017-06-27

A: If server responds on pending request by status 200 - OK,  the body of the response will have the result inside (server already has the result in cache memory and there is no need to process the file again). If server responds on pending request by status 202 - Accepted, server will create task and server will begin to process the file. In response HTTP header (in parameter "Location") there is path for pending resource. In the body there is a ID of pending operation. Polling: Client asks on the pending resource (e.g. “get /pending/{ID}). Server will answer with…

SPE configuration

Relevance: 19%      Posted on: 2018-02-02

Basic explanation of configuration directives for SPE with hints & tips. Overview of phxspe.properties for beginners.

Terms of Service

Relevance: 18%      Posted on: 2018-03-24

Description of the Services provided by Phonexia s.r.o. 1. Acceptance of Terms of Service (Terms as a Contract) 1.1. PHONEXIA-User Relationship. These Terms of Service (hereinafter referred to as "Agreement" or „Terms of Service“) and the PHONEXIA Privacy Policy govern the relationship between Phonexia s.r.o. (ID No.: 27680258, VAT No.: CZ27680258, registred seat at: Chaloupkova 3002/1a, 61200 Brno, registred by the County Court in Brno under file C, insert 5124), provider of the PHONEXIA technology (hereinafter referred to as "PHONEXIA") and you ("you", "your", „user“ or "Member"), and your use of and access to the website, PHONEXIA services or any…

Open Source Acknowledgement

Relevance: 9%      Posted on: 2018-04-06

This page collect information about Open Source code and licenses. You might be interested to ask your Phonexia contact what part of the page is relevant to your project. Phonexia Voice Verify dependencies Name  Version  License  Django  2.1.11  BSD Jinja2  2.11.2  BSD-3-Clause  MarkupSafe  1.1.1  BSD-3-Clause  Pygments  2.6.1  BSD License beautifulsoup4  4.9.1  MIT  behave  1.2.6  BSD behave-django  1.4.0  MIT  certifi  2020.6.20  MPL-2.0  chardet  3.0.4  LGPL  coreapi  2.3.3  BSD coreschema  0.0.4  BSD  defusedxml  0.6.0  PSFL  django-allauth  0.39.1  MIT  django-constance  2.7.0  BSD  django-cors-headers  3.4.0  MIT License  django-environ  0.4.5  MIT  django-extra-fields  2.0.5  Apache-2.0  django-picklefield  3.0.1  MIT  django-rest-auth  0.9.3  MIT  djangorestframework  3.9.1  BSD  docker  4.2.2 …

Account

Relevance: 9%      Posted on: 2018-03-21

Registered info: GDPR tools: Full name: Login name: E-mail: Change profile Change password Phonexia Partner Portal documents access level: Hints: General rules Registration for Phonexia Partner Portal is for free. But various user access levels are applied to the articles, some of them are available only for Phonexia Partners and Certified members. You may ask for promoting your access level by asking for business support on info@phonexia.com Legal documents By registration, login to and using this website you agree with the Privacy Policy and Terms of Service. .

Q: Which authentication options are allowed by the server and how does it work?

Relevance: 5%      Posted on: 2017-06-27

A: The following options are supported: HTTP basic authorization - Client asks for session by resource “post /login” with HTTP basic authorization in query header. If server responds with error 405, server doesn't support authorization by sessions and it is necessary to use basic authorization. Authorization by session - Authorization by session is done by adding parameter “X-SessionID“ into HTTP header to each query. Basic Authorization is done by HTTP standard in header of each query for the server. You can set this in ./settings/phxspe.properties

Q: I am getting SPE related error after starting the Browser (e.g. SPE server crashed, Error Downloading…, unable to connect to the SPE server, unable to start the localhost…)

Relevance: 4%      Posted on: 2017-06-27

A: Windows: Open terminal in folder where sir.exe is located (hold Shift and click right mouse button in free space in windows explorer and select “open command window here”) Run PhxBrowser software with command:         PhxBrowser.exe /spe-debug /spe-output SIR software will start with “SPE output” tab which shows the debug output of SPE Linux: Run PhxBrowser software in terminal with command:         ./PhxBrowser --spe-debug --spe-output PhxBrowser software will start with ” SPE output” tab which shows debug output of SPE

Phonexia Ethical Code

Relevance: 4%      Posted on: 2018-03-24

Application of the Code It is the policy of Phonexia, s.r.o. (“Phonexia”, “we”) to maintain the highest level of ethical standards in the conduct of our business affairs. Our values guide our actions in all cases. The actions and conduct of our officers, directors and employees (collectively, “Phonexia personnel”), as well as others acting on our behalf, are essential to maintain these standards and promote highly ethical reputation of Phonexia. To that end, all our personnel including agents, consultants and contractors as well as distribution partners involved in Phonexia´s international business activities must read, become familiar and comply with this…

Voice Activity Detection – Essential

Relevance: 4%      Posted on: 2018-04-04

Phonexia Voice Activity Detection (VAD) identifies parts of audio recordings with speech content vs. nonspeech content. Technology Trained with emphasis on spontaneous telephony conversation The technology is language-, accent-, text-, and channel- independent Compatibility with the widest range of audio sources possible (applies channel compensation techniques): GSM/CDMA, 3G, VoIP, landlines, etc. Input Input format for processing: WAV or RAW (8 or 16 bits linear coding), A-law or Mu-law, PCM, 8kHz+ sampling Output Log file with processed information (speech vs. nonspeech segments) Segmentation The section Segmentation describes the results of VAD, which are segments of detected voice and silence. Segments are…

Phonexia End User License Agreement

Relevance: 4%      Posted on: 2019-02-27

Please read the terms and conditions of this End User License Agreement (the “Agreement”) carefully before you use the Phonexia proprietary software providing speech solutions, technologies and accompanying services (the “Software”) delivered and marketed by Phonexia s.r.o.

Speech Intelligence Resolver v1

Relevance: 4%      Posted on: 2017-05-18

About Phonexia Speech Intelligence Resolver v1 (SIR1) combines the power of speech technologies within a single application. The application automatically performs visualization of the record as well as filtering the speech metadata uncovered from your records effectively. Speech technologies implemented: Phonexia Speaker Identification (SID2) Phonexia Language Identification (LID2) Phonexia Gender identification (GID) Phonexia Voice Activity Detection (VAD) Phonexia Speaker Diarization (DIAR) Phonexia Keyword Spotting (KWS) Phonexia Speech Quality Estimator (SQE) Phonexia Speech Transcription (STT) SIR is a client application cooperating with REST servers. It can be used as a standalone application due to the integrated local REST server. It was…

Get better support

Relevance: 4%      Posted on: 2017-05-19

This page highlights advices based on the previous experience. If you have any suggestions or correction regarding the innovation of the tech support, please let us know. The Frequently asked questions and Lifetime Support Policies sections prepared for you on Partner Portal could also be of interest to you. Any errors should be tested on the latest version of the product. Please ask your Phonexia contact for a link to download the latest version.   Before submitting issue/ticket... Any errors should be tested on the latest version of the product. Please ask your Phonexia contact for a link to download…

Language Identification (LID)

Relevance: 4%      Posted on: 2020-07-09

Phonexia Language Identification (LID) will help you distinguish the spoken language or dialect. It will enable your system to automatically route valuable calls to your experts in the given language or to send them to other software for analysis. Phonexia uses state-of-the-art language identification (LID) technology based on iVectors that were introduced by NIST (National Institute of Standards and Technology, USA) during the 2010 evaluations. The technology is independent on text and channel. This highly accurate technology uses the power of voice biometrics to automatically recognize spoken language. Application areas Preselecting multilingual sources and routing audio streams/files to language dependent…