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Q: What are the supported audio formats?

…configured do this conversion automatically in background, see Understand SPE audio converter article. Great tools for converting other than supported formats to supported are FFmpeg (http://www.ffmpeg.org) or SoX (http://sox.sourceforge.net/). Both are multiplatform software tools for Microsoft Windows, Linux and Apple OS X. Example of usage: FFmpeg ffmpeg -i <source_audio_file_name> <output_audio_base_name>.wav This command converts any supported format/codec audio file to normalized…

Video – Getting started with SPE

MODULE 1: Getting started with Speech Engine (19 min) Installation Technologies configuration Server and database configuration Users configuration Files processing Synchronous and asynchronous requests, results polling Stream processing https://youtu.be/4qrB-GfFdWY…

Understand SPE database scripts

…updating SPE to newer version is: Check the SPE changelog and get DB version number used by your current SPE used by the SPE you are updating to Run every script starting with DB version from which you are updating, until the database version to which you are updating ⓘ Detailed update instructions are always described in UPDATE.txt file in…

Download Voice Inspector 5.1

…downloaded package (ZIP) to a location of your choice (e.g. ~/PhonexiaVIN/). Save the license.dat file to the root of your Voice Inspector directory (e.g. ~/PhonexiaVIN/) and plugin Phonexia USB token to USB port, when USB licensing is in use. Run ./VoiceInspector (Linux) / VoiceInspector.exe (Windows). Set up wizard will be launched automatically and help you with the first launch. You…

Language Identification (LID)

Phonexia Language Identification (LID) will help you distinguish the spoken language or dialect. It will enable your system to automatically route valuable calls to your experts in the given language or to send them to other software for analysis. Application areas Preselecting multilingual sources and routing audio files to language-dependent technologies (transcribing, indexing, etc.) Analyzing network traffic media (language statistics)…

Minor Issue

Any scenario that does not fall under the Critical or Severe Issue definitions above. The Product is still operable but contains Issues occurring in a minority of audio files or audio streams or are of a minor nature….

Documentation (SPE)

Partners and customers are encouraged to read Speech Engine (PhxSpe | PhxSpe.exe) software API reference and various manuals available as files in [SPE]/doc in standard software package and installation. You can also find REST API reference (Speech Engine) documentation online. You might be interested in reading the following information in manual: REST API reference Structure of API queries Asynchronous request…

Download Orbis Trial

…Hardware Requirements article for exact specs. Working copy of either Virtualbox, VMware (Player, workstation…), or any other virtualization software that supports running OVA files. We recommend using Virtualbox for Orbis trial. You can download latest version of Virtualbox here. Web browser Step #3 – Request for trial of Orbis The distribution of Phonexia Orbis Investigator is protected by a password….

Orbis 1.0.0 Release Notes

…support metadata files in proprietary formats. Only Orbis JSON format is supported for metadata upload in version 1.0. Solution: Convert your proprietary metadata format into the specified JSON format. Hit feature Due to the performance issues, the Hits are automatically calculated only on recording upload. When a new rule is defined the Hits recalculation is not perform automatically. Solution: Push…

FAQs (Voice Verify)

…not extract these characteristics from the user’s voice. You can obtain them by using Speech Platform, which is another Phonexia product. More details about Speech Platform can be found here. in FAQ Voice Verify Permalink Q: Can stereo recordings be used for enrollment? A: It is possible to enroll users via recordings. In this case however only mono files are…

Q: How can we test Phonexia technologies?

…functionality of all technologies. The license validity is 90 days to allow you to test the technologies. Note: by default a NET license is provided for testing. This license needs to have active Internet connection to a phonexia licensing server in order to function. Rest assured no data – audio, metafiles or even analytical files, are ever sent to phonexia.com….

Q: My NET license has stopped working, returning “Not enough free licenses” error.

A: Please proceed by doing the following: Check your Internet connectivity using standard browser against https://www.phonexia.com. Check you are not running more instances than allowed by the license file (using -j parameter in command line). In rare cases your SW copy may have accidentally crashed. If this is the case, please wait for automatic license renewal period (60 minutes after…

Contact

Visit Us at Address: Chaloupkova 3002/1a, CZ 612 00 Brno, Czech Republic, European Union GPS: N 49° 13.426′, E 016° 35.898 General Queries and Sales [email protected] landline: +420 511 205 265 Company registration details Identification number (ICO): 27680258 VAT identification (DIC): CZ27680258 Registered in the Business Register kept at the District Court in Brno, File C, Inset 51524….