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Q: What are the supported audio formats?

…Linux and Apple OS X. Example of usage: FFmpeg ffmpeg -i <source_audio_file_name> <output_audio_base_name>.wav This command converts any supported format/codec audio file to normalized WAV audio format in 16-bit PCM little-endian as it is the default system. For more parameters please check FFmpeg manual pages. SoX sox <source_audio_file_name> -b 16 <output_audio_base_name>.wav Number of bits defined by -b parameter must be specified….

Testing possibilities

ends Accuracy measurements are transferable into a production environment Runs both on-premise and in cloud Limitations Integration with PBX could pose a challenge Full Voice Verify documentation Results The ultimate goal of voice biometric testing is finding the false acceptance and false rejection rates (for more information, see Speaker Identification) in verification attempts. Whether or not was a specific verification…

Manuals


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Releases and Changelogs (Browser)

Phonexia Browser is a tool for testing Phonexia speech technologies available via Speech Engine API. Releases Version Release Date End of Support Maintained Until Release type 3.60 2023-12-05 2025-06-01 n/a Public 3.59 2023-06-20 2025-01-01 n/a Public 3.58 2023-04-03 2024-10-01 n/a Public 3.57 2023-02-02 2024-08-01 n/a Public 3.56 2022-12-15 2024-06-01 n/a Public 3.55 2022-10-03 2024-04-01 3.60 Public 3.52 2021-07-01 2021-09-30 3.55…

Releases and Changelogs (VIN)

Phonexia Voice Inspector (VIN) is developed as a desktop application for forensic speaker comparison.   Releases Version Release Date End of Support Maintained Until Release type 5.1 2023-12-07 2027-12-31 2027-12-31 Public 5.0 2023-06-29 2027-12-31 5.1 Public 4.0 2019-12-12 2023-12-31 2023-12-31 Public 3.2 2018-03-16 2020-12-16 2020-12-16 Public 3.1 2016-10-24 2018-04-24 3.2 Public 3.0 2016-08-05 2018-02-05 3.1 Public 1.3 2015-06-04 2016-12-04 2016-12-04…

Proof of Concept

…with the use of Phonexia Voice Verify? Will voice biometrics replace OR extend any current authentication steps? The authentication flow needs to be modified to allow voice authentication How will the enrollment be performed? Will the enrollment process be opt in or opt out? How will the agents have to change their behavior? Customer Experience (CX) How is CX measured?…

Pricing

…Fee – before deployment. PoC will show satisfactory results, you would like to deploy Voice Verify in production. This deployment can be undertaken by the end customer’s technical team, the technology partner’s integration team or a combination of those, plus optional additional paid Phonexia technical services. 1st month after deployment, the amount of actions processed is 15 000. The payable…

Download Voice Inspector 5.1

Phonexia requires your acceptance of The End User Agreement before downloading, please check it. Step #1 – Download the package This package allows new users to try and evaluate Phonexia Voice Inspector. Phonexia Voice Inspector 5.1.0 for Windows 64-bit 278 MB Download Phonexia Voice Inspector 5.1.0 for Linux 64-bit 260 MB Download The package contains the following components, technologies &…

Documentation (VIN)

Partners and customers are encouraged to read the Voice Inspector End User Manual available as VIN-manual.pdf in the application’s installation directory. The manual can also be accessed from within the application by pressing F1, or selecting it in the Menu bar “Help > User guide“. You might be interested in reading the following information in the manual: Introduction Technical Requirements…

Language Identification (LID)

Phonexia Language Identification (LID) will help you distinguish the spoken language or dialect. It will enable your system to automatically route valuable calls to your experts in the given language or to send them to other software for analysis. Application areas Preselecting multilingual sources and routing audio files to language-dependent technologies (transcribing, indexing, etc.) Analyzing network traffic media (language statistics)…

STT: What is Preferred Phrases feature and how to use it

…ideally, in phrases specific for the particular dialogue node; if that is not possible, then in generic list of preferred phrases for the entire voicebot dialogue. Using (relevant parts of) some utterances from intent detector training set as preferred phrases could be also a good starting point. TIP: You may also find useful this article about finetuning end-of-utterance detection parameters….

Download Orbis Trial

…Hardware Requirements article for exact specs. Working copy of either Virtualbox, VMware (Player, workstation…), or any other virtualization software that supports running OVA files. We recommend using Virtualbox for Orbis trial. You can download latest version of Virtualbox here. Web browser Step #3 – Request for trial of Orbis The distribution of Phonexia Orbis Investigator is protected by a password….

Documentation (Browser)

Partners and customers are encouraged to see the Browser3 software End User Manual available in [BROWSER]/ PhxBrowser_manual.pdf in a standard software package and installation. You might be interested in getting familiar with the following information in the manual: Typical Use Cases Technical Requirements Installation (the First Start) Update Using the Application – Features Using the Application – Typical Workflows…

About Phonexia Orbis

…technologies will highlight the parts of interest for you, allowing you to spend energy only on those most relevant recordings. Analyze Key Findings First Stay laser focused. Phonexia Orbis displays audio recordings ordered based on their relevance derived from multiple criteria so you can quickly grasp the context and connect all the necessary dots, progressing from the most-related recording to…

Orbis Hardware Requirements

…You will need a 64-bit Linux or Windows machine with administrator rights, a working copy of either Virtualbox, VMware (Player, workstation…) or other virtualization software that supports running OVA files. For testing, we recommend using Virtualbox for Orbis. You can download the latest version of Virtualbox here. For production deployment, see the recommendation below. Recommended setup CPU 8 physical cores…