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Speech Quality Estimator – Essential

     Posted on: 2018-04-04

Phonexia’s Speech Quality Estimator quantifies the acoustic quality of recordings. This helps the user to quickly determine whether the acoustic quality of a recording is good for processing with other speech technologies or not. As an answer for SQE, the SPE returns a json/xml file. This file includes general information about the technology and statistics of all (one or two) channels. The statistics of all channels include the numbers for many aspects of recording quality, and the overall global score. Technology The technology is language-, accent-, text-, and channel- independent Compatibility with the widest range of audio sources possible (applies…

Product Portfolio

     Posted on: 2018-04-02

Phonexia Speech Platform is an umbrella concept for all Phonexia’s products and services related to speech technologies. It gives us the ability to customize various products to a wide range of customer needs. Platform Edition is an encapsulation of specific setup of speech technologies, modules, applications, utilities and services designed for a specific market segment. We distinguish Speech Analytics (SAL) and Voice Biometrics (VBS) as most common domain of usage. It is also a tool for marketing and sales. Voice Biometrics is focused more on identifying speaker, gender, language spoken and more. Speech Analytics focuses on gathering information about content…

Licensing (technical details)

     Posted on: 2018-03-02

This document describes all licensing types for Phonexia product licensing available to our partners and customers. Each partner/customer can choose the licensing variant which best fits the current project or infrastructure. The document does not describe business conditions of Phonexia licensing. What is the License? The License is a formal agreement regarding “The Product Usage Rights” between Phonexia s.r.o. and a user of any Phonexia technology or Phonexia product. Licenses are issued by the Business Department for all speech technologies and products, and may be required in order to use utilities and tools developed by Phonexia or partners. For technical…

SPE configuration

     Posted on: 2018-02-02

Basic explanation of configuration directives for SPE with hints & tips. Overview of phxspe.properties for beginners.

Sizing of the computing units for speech technologies

     Posted on: 2018-02-02

Best practices for good sizing of Phonexia technologies depend on a few facts: Intense work with large data sets requires good performance and bandwidth between RAM and CPU. It all depends on the size of the files with technological models data, usually loaded into RAM and used intensively for computing operations Always think only about physical cores of CPU (HT, VT features can't help in performance) Also seek for CPUs with a large L3 cache. And the better CPUs are those with higher l3_cache_size/#_of_physical_CPU_cores ratio. We currently assume that CPUs from the current Intel Xeon Family in the 4th generation…

Speaker Diarization (DIAR)

     Posted on: 2017-06-26

About DIAR Phonexia Speaker Diarization (DIAR) enables segmentation of voices in one monochannel audio record. Technology Trained with emphasis on spontaneous telephony conversation The technology is language-, accent-, text-, and channel- independent Compatibility with the widest range of audio sources possible (applies channel compensation techniques): GSM/CDMA, 3G, VoIP, landlines, etc. Input Input format for processing: WAV or RAW (8 or 16 bits linear coding), A-law or Mu-law, PCM, 8kHz+ sampling Output Log file with processed information (segmentation of speech, silence, and technical signals – ie. elimination of phone lines beeps, DTMF tones, music, pauses, etc.) Audio file extracted for each…

Get better support

     Posted on: 2017-05-19

This page highlights advices based on the previous experience. If you have any suggestions or correction regarding the innovation of the tech support, please let us know. The Frequently asked questions and Lifetime Support Policies sections prepared for you on Partner Portal could also be of interest to you. Any errors should be tested on the latest version of the product. Please ask your Phonexia contact for a link to download the latest version.   Before submitting issue/ticket... Any errors should be tested on the latest version of the product. Please ask your Phonexia contact for a link to download…

Keyword Spotting (KWS)

     Posted on: 2017-05-18

About KWS Phonexia Keyword Spotting (KWS) identifies occurrences of key-words and/or key-phrases in audio recordings. Application areas: Security/defense Maintain fast reaction times by routing calls with specific content to human operators Search for specific information in large call archives Trigger alarms immediately (online) when an event occurs Call centers Increase operator and supervisor efficiency by searching calls Identify inappropriate expressions from operators Check marketing campaigns with automatic script compliance control Mass media and web search servers Index and search multimedia by keyword Route multimedia files and streams according to their content   KWS technology Acoustic based technology robust even with…