Visit Us at Address: Chaloupkova 3002/1a, CZ 612 00 Brno, Czech Republic, European Union GPS: N 49° 13.426′, E 016° 35.898 General Queries and Sales [email protected] landline: +420 511 205 265 Company registration details Identification number (ICO): 27680258 VAT identification (DIC): CZ27680258 Registered in the Business Register kept at the District Court in Brno, File C, Inset 51524….
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…or at your premises. I am currently an inactive partner. How do I re-engage with Phonexia? Reach out to your Phonexia sales representative, or contact us at [email protected]. We will be happy to restart our cooperation. If you haven’t found an answer to your questions above, please contact your Phonexia representative to obtain additional clarification about the Phonexia Partner Program….
…to contact Members at its own discretion regarding its products, services, software updates, changes to this Agreement, for marketing research including surveys, and other issues which may pertain to Member’s account. Member consents to allow PHONEXIA to contact you via email, text messaging, posting on the Services, or through other means via the Internet while accessing the Services or website….
…Windows: avoid C:/Program Files/ as you may face issues later on with privileges 2. Save the license.dat file Copy the license.dat file to the /SPE/ directory. Make sure the license.dat file is not altered in any way or renamed. The license is provided upon request by Phonexia sales representative. If you do not have it, contact our sales to arrange…
…altered in any way or renamed. The license is provided upon request by Phonexia sales representative. If you do not have it, contact our sales to arrange the cooperation. 3. Optional: add additional languages If you are going to test additional languages besides the default English, present in the Phonexia Evaluation package, you need to perform a simple operation of…
Any errors should be tested on the latest version of the product. Please ask your Phonexia contact for a link to download the latest version. Before submitting issue/ticket… Any errors should be tested on the latest version of the product. Please ask your Phonexia contact for a link to download the latest version. For each issue, please collect the following…
…– can prevent the license from working and Phonexia support must be contacted (with new HW profile of the changed machine) to generate new license file. Therefore, make sure to plan for and coordinate your OS patches or infrastructure changes properly, to avoid unwanted service outages due to invalid licenses. To successfully use the HW license, follow these steps: Get…
…revoke your consent allowing us to process your personal data at any time; however, in such case, we may no longer be able to offer you our services. 9. CONTACT INFORMATION If you have any concern regarding protection of your personal data, contact us: By mail: Phonexia s.r.o. Chaloupkova 3002/1a, 61200 Brno Czech Republic ID No.: 27680258 By e-mail: [email protected]…
…capacities, b) report consumed processing capacities. By default it’s not enabled as connection to RLS has to be specifically enabled by a flag in SPE license. Multiple RLS addresses can be specified, so that if SPE cannot contact first RLS (e.g. due to connection issues, RLS being down, etc.), it can try to contact other RLS(s). * RLS = Reporting…
…products: Phonexia Voice Verify – a voice verification solution for contact centers to improve the security layer and customer experience. Phonexia Orbis – an on-premises software solution that enables the rapid investigation of audio recordings. The next release of the Speech Platform Fall 2022 Public Release (the Speech Engine v3.55 and Phonexia Browser v3.55 components) is planned for 30.09.2022. The…
…Installation packages with new language models are custom created and provided to you by your assigned Phonexia contact. As the language models are version dependent, we need to know the exact version of the Speech Engine you have. Version of installation package must match the version of your SPE. How to check SPE version In the Phonexia Browser right click…
A: Check if you didn’t change your HW configuration or Operating System on the machine. Please ask your Phonexia contact if the issue still occurs….
A: Please check that the licensing file (license.dat) file is stored next to VoiceInspector.exe application. If the license.dat is already in the same directory that VoiceInspector.exe is and you are still receiving this error, please contact the technical support at our Service Desk….
…fixes on TLB due to Meltdown and Spectre issues matters in performance. Important notice (valid for SPE3) – due to internal SPE3 requirements you must multiple the required number of licenses for the following technologies as follows: LID_license_no=<no_of_planned_instances>*2 SID_license_no=<no_of_planned_instances>*3 In case you need more instances for hot-load testing of Phonexia technologies, please contact your Sales Representative from Phonexia Sales Department….
…Quick Start Guide Using the Application Interpretation of Results Description of Other Inbuilt Tools Troubleshooting In case of any problems or questions, please first search the manual for relevant keywords. If you don’t find an answer in the manual, contact our support. You can also browse the FAQ section or use the search function of the Partner Portal and look…