Phonexia Language Identification (LID) will help you distinguish the spoken language or dialect. It will enable your system to automatically route valuable calls to your experts in the given language or to send them to other software for analysis. Phonexia uses state-of-the-art language identification (LID) technology based on iVectors that were introduced by NIST (National Institute of Standards and Technology, USA) during the 2010 evaluations. The technology is independent on text and channel. This highly accurate technology uses the power of voice biometrics to automatically recognize spoken language. Application areas Preselecting multilingual sources and routing audio streams/files to language dependent…
Language Model Customization tool (LMC) provides a way to improve the Speech To Text performance by creating customized language model. Language model is an important part of Phonexia Speech To Text. In a simplified way it can be imagined as a large dictionary with multiple statistics. The Speech To Text technology uses this dictionary and statistical model to convert audio signals into the proper text equivalents. Due to general diversity of spoken speech, the default generic language model may not acknowledge the importance of certain words over other words in certain situations. Language model customization is a way to inform the…
One of the improvements implemented since Speech Engine 3.24 is neural-network based VAD, used for word- and segment detection. This article describes the segmenter configuration parameters and how they are affecting the realtime stream STT results. The default segmenter parametrs are as shown below: [vad.online_segmenter:SOnlineVoiceActivitySegmenterI] backward_extensions_length_ms=150 forward_extensions_length_ms=750 speech_threshold=0.5 Backward- and forward extension are intervals in miliseconds, which extend the part of the signal going to the decoder. Decoder is a component, which determines what a particular part of the signal contains (speech, silence, etc.). Based on that, decoder also decides whether segment has finished or not. Unlike in file processing…
Advanced users with appropriate knowledge (gained e.g. by taking the Phonexia Academy Advanced Training) may want to finetune behavior of the technologies to adapt to the nature of their audio data. Modifying original BSAPI configuration files directly can be dangerous – inappropriate changes may cause unpredicatble behavior and without having a backup of the unmodified file it's difficult to restore working state. User configuration files provide a way to override processing parameters without modifying original BSAPI configuration files. WARNING: Inappropriate configuration changes may cause serious issues! Make sure you really know what you are doing. User configuration file is a…
