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Time Analysis Extraction (TAE)

…dialogue. This can be used to improve calls between operators and callers or to indicate potential stress points in phone calls, for example, change of speech speed during the conversation). Input TAE can process both audio files and streams (for format details see Speech Engine documentation). By its nature, TAE is usable mainly on two channel phone calls recordings, where…

Understand SPE database

…you need to point the phxadmin to the appropriate SPE configuration file in order to make the changes to correct database. MariaDB / MySQL MariaDB / MySQL database is a high-performance alternative for SQLite. As opposed to SQLite, MariaDB (or MySQL) uses fine-grained locking mechanisms, resulting in higher performance in environments with high concurrency – e.g. in mass-processing deployments with…

Quick Start Guide (VIN)

Follow these steps to use Phonexia Voice Inspector: Download its latest version (provided as a ZIP archive here) Unpack the archive Download a license obtained from Phonexia. Please, don´t change name of the license (always in license.dat format). Note that a NET type of license needs an Internet connection to connect to our phonexia.com license server. The USB dongle type…

How to Install Orbis on KVM

…on the newly created Orbis virtual machine and click the Show virtual machine hardware icon in the toolbar. First, select the only existing virtual disk (VirtIO Disk 1 by default) and expand the Advanced options section. Make sure to change Disk bus from VirtIO to SCSI and click Apply. Then click the Add Hardware button in the bottom left corner…

Phonexia Speech Engine

…for steps 3 to 5 are described in doc/INSTALL.html included in the distribution package. REST API documentation is in doc/api_reference.html file and also available online at https://download.phonexia.com/docs/spe/. Speech Engine is actively developed and continually improved – check the SPE changelog for latest news. Architecture and components SPE is application run from command line or as a service. Apart from running…

Orbis 1.0.0 Release Notes

Welcome in Phonexia Orbis 1.0.0. Since this is a very first version of the product, you can find only the Known issues section. In the next releases, you will find a complete changelog as well. Known issues Maximal 1000 recordings in one case There is a limitation of 1000 recordings in one case in current Orbis version due to the…

Phonexia Voice Inspector EoL

Version Release Date End of Support Maintained Until Release type 5.1 2023-12-07 2027-12-31 2027-12-31 Public 5.0 2023-06-29 2027-12-31 5.1 Public 4.0 2019-12-12 2023-12-31 2023-12-31 Public 3.2 2018-03-16 2020-12-16 2020-12-16 Public 3.1 2016-10-24 2018-04-24 3.2 Public 3.0 2016-08-05 2018-02-05 3.1 Public 1.3 2015-06-04 2016-12-04 2016-12-04 Public…

Audio Quality Estimation

This technology provides indication about the audio quality of the speech during enrolments and verifications in real-time via API and for future reference via logs. It is available for both single-server and multi-server deployments. Currently the Audio Quality Estimation feature is limited to polling (SIP, http streams) only, Webhooks support is planned to be added in the future. Based on…

Q: My NET license has stopped working, returning “Not enough free licenses” error.

…more instances than allowed by the license file (using -j parameter in command line). In rare cases your SW copy may have accidentally crashed. If this is the case, please wait for automatic license renewal period (60 minutes after last check). Check if your connection to the license server hasn’t changed. Check if validity of the license is not expired….

Speaker Identification (SID)

…you’ll need a calibration set with at least 1000 recordings from unique speakers, which contain at least 60 seconds of net speech. Mean normalization – compensates for the differences in channel, language etc. This method makes it possible to enhance the SID results. The normalization data set must contain at least 100 speakers. User calibration – enables to change the…

Understand SPE processing queue

…task has higher priority, i.e. gets handled even though it’s placed farther in the queue) When processing is done, the task state changes to “finished” and the final result is available for pickup for a limited time only. The time limit is defined by server.finished_task_timeout setting in SPE configuration file, default value is 60 seconds. The limit exists so that…

Understand SPE home directory

SPE home directory is an analogy of user home directory in operating systems (e.g. /home/ in *nix, /Users/ in macOS or Windows, etc.) – it is the place where SPE stores data for users configured in SPE. Default SPE home directory location is {SPE_installation_directory}/home/. This location can be changed using server.user.home setting in phxspe.properties SPE configuration file. Changing the home…

Download Speech Platform

…issues and malfunctions, please take the free RAM requirement seriously. See also additional information on Recommended OS and HW page. While downloading, you can check the updates: Speech Engine changes and Browser changes. Speech Platform 3.60.1 for Windows 64-bit 4 GB Download Speech Platform 3.60.1 for Linux 64-bit 4 GB Download To keep the download size reasonable, the package includes…