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SPE3 – Releases and Changelogs

     Posted on: 2019-08-22

Speech Engine (SPE) is developed as RESTfull API on top of Phonexia BSAPI. SPE was formerly known as BSAPI-rest (up to v2.x) or as Phonexia Server (up to v3.2.x). This page lists changes in SPE releases. Releases Changelogs == SPE v3.17.x == Speech Engine 3.17.3 (08/22/2019) - DB v1200, BSAPI 3.21.3 [G_#191] Fixed: KWS getting phonemes/graphemes in specific circumstances returns unknown error [G_BSAPI#413] Fixed: duplicated output from KWS Speech Engine 3.17.2 (08/02/2019) - DB v1200, BSAPI 3.21.2 [G_BSAPI#300] Fixed: KWS stream results are displayed with a delay Speech Engine 3.17.1 (07/22/2019) - DB v1200, BSAPI 3.21.1 Added 5th generation of…

Phonexia Workflow

     Posted on: 2019-08-06

About Phonexia Workflow combines Phonexia technologies into scenarios, which can be easily configured and deployed. Phonexia Workflow uses Phonexia Speech Engine internally. Provided Phonexia Workflow scenarios: SalEssentials - Speech Analytics Essentials filter out low quality audio files, provides demographic information, age estimation and speech to text processing. VbsEssentials - Voice Biometrics Essentials filter out low quality audio files, provides gender identification, age estimation and speaker identification. Our team can help you implementing your custom scenario. The scenario is a tiny Java application which interacts with Phonexia technologies and optionally can use your service or database. First steps Installation Go through…

Workflow – Releases and Changelogs

     Posted on: 2019-08-06

Phonexia Workflow combines Phonexia technologies into scenarios. It uses Phonexia Speech Engine internally. This page lists changes in Workflow releases. Releases n/a Changelogs == Phonexia Workflow v1 == Phonexia Workflow 1.4.0 - SPE 3.16 - 3.17 Support for SID4. Rapid filtering component enhanced by more options on channel selection Phonexia Workflow 1.3.0 - SPE 3.13 - 3.17 Internal stuff. Phonexia Workflow 1.2.0 - SPE 3.13 - 3.14 * Scenarios support more repositories. * parameter `repositoryType` renamed to `repositoryTypes` * e.g.: repositoryTypes: [file, memory] * Scenarios no longer support parameter `repositoryFormat`. Phonexia Workflow 1.1.0 - SPE 3.12 new type of Phonexia…

Browser3 – Releases and Changelogs

     Posted on: 2019-07-03

Phonexia Browser v3 (Browser3) is developed as client on top of Phonexia Speech Engine v3. Phonexia Browser is a successor of Phonexia Speech Intelligence Resolver v1 (SIR1). This page lists changes in Browser releases. Releases Changelogs Phonexia Browser v3.17.0, BSAPI 3.21.0 - Jul 01 2019 [G#106] Added possibility to activate/deactivate created filter rules [G#125] Running Browser in "embedded SPE" mode now creates SPE log file (phxspe.browser.log located in SPE log directory) Phonexia Browser v3.16.1, BSAPI 3.20.1 - May 17 2019 [G#112] Fixed Denoiser which created duplicate recordings under specific circumstances [G#127] Fixed comparison of SID Evaluation sets using Audio Source…

Voice Inspector – supporting technologies

     Posted on: 2019-06-28

Automatic Speaker Identification (SID) is the most important but not the only Phonexia technology that is implemented in Voice Inspector (VIN). Apart from SID, forensic experts, users of VIN, can benefit from automatic Signal-to-Noise Ratio calculation, Voice Activity detection, Phoneme search, and a Wave editor which incorporates the waveform, spectrum and power panel. Let's have a look on how to utilize individual technologies. Signal-to-Noise Ratio Recording quality can strongly influence the reliability of SID results and so the outcome of a forensic case. Therefore, VIN uses a module of Phonexia Speech Quality Estimation (SQE) to calculate the Signal-to-Noise Ratio (SNR)…

Voice Inspector – Interpretation of results

     Posted on: 2019-06-24

Introduction Phonexia Voice Inspector (VIN) is a tool for forensic automatic speaker identification, compliant with the Methodological Guidelines for Best Practice in Forensic Semiautomatic and Automatic Speaker Recognition, published by the European Network of Forensic Science Institutes.  This post explains individual SID score types and ways to visualize the results in a speaker identification case implemented in Voice Inspector. Evidence In VIN, the term evidence has two meanings. In general, it refers to any SID score that the system calculates for any pair of recordings in the case. These scores are the output of the Phonexia SID technology which runs…

Speaker Identification (SID)

     Posted on: 2019-06-13

Phonexia Speaker Identification uses the power of voice biometry to recognize speakers by their voice... i.e. to decide whether the voice in two recordings belongs to the same person or two different people. High accuracy of Speaker Identification, the Phonexia's flagship technology, has been validated in a NIST Speaker Recognition Evaluations. Basic use cases and application areas The technology can be used for various speaker recognition tasks. One basic distinction is based on the kind of question we want to answer. Speaker Identification is the case when we are asking "Whose voice is this?", such as in fake emergency calls.…

Keyword Spotting results explained

     Posted on: 2019-06-12

This article aims on giving more details about Keyword Spotting outputs and hints on how to tailor Keyword Spotting to suit best your needs. Scoring and results explanation Keyword Spotting works by calculating likelihoods that at a given spot occurs a keyword or just any other speech, and comparing those two likelihoods. The following scheme shows Background model for anything before the keyword (1), the Keyword model (2) and a Background model of any speech parallel with the keyword model (3). Models 2 and 3 produce two likelihoods – Lkw and Lbg (any speech = background). Raw score is calculated…

Keyword Spotting

     Posted on: 2019-06-03

Phonexia Keyword Spotting (KWS) identifies occurrences of keywords and/or keyphrases in audio recordings. It can help you to get valuable information from huge quantities of speech recordings. You only need to specify the keywords or phrases you wish to find. This technology identifies all recordings with keyword occurrences and allows you to automatically route important recordings or calls to your experts. Typical use cases Call centers increase operator and supervisor efficiency by searching calls identify inappropriate expressions from operators check marketing campaigns with automatic script-compliance control Mass media and web search servers index and search multimedia by keyword route multimedia…

Speaker Identification: Results Enhancement

     Posted on: 2019-05-29

Speaker Identification (SID) Results Enhancement is a process that adjusts the score threshold for detecting/rejecting speakers by removing the effect of speech length and audio quality. This is achieved by use of Audio Source Profiles, that represent as closely as possible the source of the speech recording (device, acoustic channel, distance from microphone, language, gender, etc.). Although the out-of-the-box system is robust in such factors, several result enhancement procedures can provide even better results and stronger evidence. Audio Source Profile An Audio Source Profile is a representation of the speech source, e.g., device, acoustic channel, distance from microphone, language, gender,…

Speech To Text results explained

     Posted on: 2019-05-27

This article aims on giving more details about Speech To Text outputs and hints on how to tailor Speech To Text to suit best your needs. In the process of transcribing speech, the Speech To Text technology usually identifies multiple alternatives for individual speech segments, as multiple phrases can have similar pronunciations, possibly with different word boundaries, e.g. “eight tea machines” vs. “eighty machines”. The technology provides several types of output to show only one or more transcription alternatives. One-best output 1-best output provides transcription containing only the highest-scoring words. Each segment provides information about the transcribed word itself, the…

Speech To Text

     Posted on: 2019-05-27

Phonexia Speech To Text – also known as a voice-to-text or speech recognition – converts speech signals into plain text. After the conversion, text can be easily read, edited, searched, processed by text-based data mining tools or archived. Phonexia Speech To Text is optimized for noisy recordings and colloquial speech, can process audio files as well as audio streams and can provide results in several output formats. Typical use cases look for specific information in large call archives (e.g., claims inspection) get additional value by advanced analysis of call traffic (e.g., topic detection) maintain short reaction times by routing calls…

Language Identification (LID)

     Posted on: 2019-05-20

Phonexia Language Identification (LID) will help you distinguish the spoken language or dialect. It will enable your system to automatically route valuable calls to your experts in the given language or to send them to other software for analysis. Phonexia uses state-of-the-art language identification (LID) technology based on iVectors that were introduced by NIST (National Institute of Standards and Technology, USA) during the 2010 evaluations. The technology is independent on any text, language, dialect, or channel. This highly accurate technology uses the power of voice biometrics to automatically recognize spoken language. Application areas Preselecting multilingual sources and routing audio streams/files…

Language Identification results explained

     Posted on: 2019-05-20

This article aims on giving more details about Language Identification scoring and hints on how to tailor Language Identification to suit best your needs. Scoring and results explanation When Phonexia Language Identification identifies a language in audio recording (or languageprint) using a language pack, it creates languageprint of the recording (if input is audio recording) compares that languageprint with each language in a language pack and calculates probability that these two languages are the same The final scores are returned as logarithms of these individual probabilities – i.e. as values from {-inf,0} interval – for each language in the language pack.…

STT Language Model Customization tutorial

     Posted on: 2019-04-24

Language Model Customization tool (LMC) provides a way to improve the Speech To Text performance by creating customized language model. Language model is an important part of Phonexia Speech To Text. In a simplified way it can be imagined as a large dictionary with multiple statistics. The Speech To Text technology uses this dictionary and statistical model to convert audio signals into the proper text equivalents. Due to general diversity of spoken speech, the default generic language model may not acknowledge the importance of certain words over other words in certain situations. Language model customization is a way to inform the…

Phonexia End User License Agreement

     Posted on: 2019-02-27

Please read the terms and conditions of this End User License Agreement (the “Agreement”) carefully before you use the Phonexia proprietary software providing speech solutions, technologies and accompanying services (the “Software”) delivered and marketed by Phonexia s.r.o.

Phonexia technologies introduction

     Posted on: 2019-01-25

Core objective: Basic understanding of Phonexia speech technologies and products; typical use cases, implementations and deployment topologies Duration: 35 minutes intended for idea makers and product designers assumes generic knowledge of Phonexia and speech technologies in general Content 00:00 Introduction What information can we get from speech? Overview of basic use cases Phonexia Speech Platform brief 4:21 Phonexia technologies overview and their usages Filtering and supporting technologies 04:32 Speech Quality Estimation (SQE) 05:27 Voice Activity Detection (VAD) 06:37 Diarization (DIAR) 07:41 Age Estimation (AGE) 08:14 Waveform Denoiser Voice Biometrics technologies 08:56 Speaker Identification (SID) 10:18 Language Identification (LID) 11:10 Gender…

Error 1013: Unsupported: Server does not support authentication with token

     Posted on: 2018-12-10

Please check SPE subdirectory ./settings for configuration files. If only phxspe.browser.properties exists, then your Browser uses SPE as embedded component and set inside the file this directive: server.enable_authentication_token = false In that case you can still use SPE with Basic HTTP authentication, as described in documentation, section "Basic authentication" If you would like to play with "pure" daemon installation, then phxspe.properties file should exist in ./settings subdirectory. File phxspe.properties is created by phxadmin utility or can be created from ./data/phxspe.properties.default template file. Copy template file to ./settings directory Rename it to phxspe.properties Check for server.enable_authentication_token directive and setup it as…

Phonexia technology models EoL

     Posted on: 2018-07-11

Information about release dates, support and maintenance periods of Phonexia technology models.

SPE3 – Quick Start Guide

     Posted on: 2018-04-16

Do you want to run the SPE3 for the first time? This post can help you. Distribution, installation and configuration SPE is distributed by Phonexia in .zip archives. These are downloaded from Phonexia package manager using link provided by Phonexia employee. Installation is done by simple unzipping the content of the downloaded .zip archive to SPE installation folder. Configuration of SPE is done at two places. First is executable file ./phxadmin or .\phxadmin.exe serving to set file to configuration and license files configure speech technologies configure user accounts set up of few various setting Running the ./phxadmin or .\phxadmin.exe command…

Designing and Developing Application

     Posted on: 2018-04-15

Before designing and developing the application, we encourage Partner to find clear answer for the following questions: Customer requirements: Do my customers need file processing (audio) or stream processing in real time? What is the human power of the customer that can analyze the results? How many minutes per day or streams in parallel do my customer need to process? What are real benefits for customer (finding the needle in haystack, approaching new information, processing only few data with highest possible accuracy)? How the solution match the current processes and infrastructure of the customer? How many false alarms are acceptable…

Time Analysis

     Posted on: 2018-04-15

Time Analysis Extraction (TAE) by Phonexia extracts base information from dialogue in a recording, providing essential knowledge about conversation flow. That makes it easy to identify long reaction time, crosstalk, or responses of speakers in both channels. This technology is only meaningful when used on recordings with 2 channels. As an answer to the TAE technology, SPE returns a json/xml file. This file includes general information about the technology and details of the time analysis. The technology can work either with a closed recording or with a stream. Monologue Describes the statistics of a recording related to one channel. channel…

Age Estimation

     Posted on: 2018-04-12

Phonexia Age Estimation (AGE) estimates the age of a speaker from audio recording. The process of voiceprint extraction is similar to the extraction of SID, but as a result different features get extracted; therefore, the voiceprints extracted from AGE and SID are not mutually compatible. Technology Trained with emphasis on spontaneous telephony conversation The technology is language-, accent-, text-, and channel- independent Compatibility with the widest range of audio sources possible (applies channel compensation techniques): GSM/CDMA, 3G, VoIP, landlines, etc. Input Input format for processing: WAV or RAW (8 or 16 bits linear coding), A-law or Mu-law, PCM, 8kHz+ sampling…

VIN3 – Releases and Changelogs

     Posted on: 2018-04-08

Phonexia Voice Inspector v3 (VIN) is developed as a desktop application on top of Phonexia BSAPI. This page lists changes in VIN releases. Releases Changelogs Voice Inspector v3.2.2, BSAPI 3.15.0 - Jun 5 2018 - Fixed possible application crash on Windows - Added phoneme type 'affricate' and fixed phoneme types: * phoneme 'C' changed from 'fricative' to 'affricate' * phoneme 'D' changed from 'fricative to 'plosive' * phoneme 'T' changed from 'fricative to 'plosive' * phoneme 'c' changed from 'plosive' to 'affricate' Voice Inspector v3.2.1, BSAPI 3.15.0 - Mar 16 2018 - Export of Speakers/Populations allows export only voiceprints -…

Speech Analytics

     Posted on: 2018-04-06

Overview Phonexia Speech Analytics allows you to understand the  content of audio without having to listen to it. The results help both commercial entities and security/defense forces for immediate precise decision and response. The technologies reveal automatically WHAT content, TOPIC and KEY PHRASES are spoken, and many other metadata.   Speech Analytics - Typical Use-Cases Speech transcription is used in various application. Knowledge of content of whole call is bringing business value to the customer, comparing to listening the audio files by analytic or supervisor. Reading the text is also faster than listening the audio. Speech Analytics output is often…

Software Vetting

     Posted on: 2018-04-06

The purpose of this document is to help client to satisfy their high security standards during integration of Phonexia software to their critical infrastructure. The vetting ensures that Phonexia software is not dangerous to the client’s infrastructure in any way. It means there are no backdoors, viruses, worms, Trojan horses, spyware, adware, critical bugs, unwanted functionality, no information is sent outside the client’s infrastructure. Vetting context Speech technology is a very dynamic area with a very fast development. For example the speaker identification error rate decreases to half between each two evaluations organized by National Institute of Standards and Technology,…

Voice Activity Detection – Essential

     Posted on: 2018-04-04

Phonexia Voice Activity Detection (VAD) identifies parts of audio recordings with speech content vs. nonspeech content. Technology Trained with emphasis on spontaneous telephony conversation The technology is language-, accent-, text-, and channel- independent Compatibility with the widest range of audio sources possible (applies channel compensation techniques): GSM/CDMA, 3G, VoIP, landlines, etc. Input Input format for processing: WAV or RAW (8 or 16 bits linear coding), A-law or Mu-law, PCM, 8kHz+ sampling Output Log file with processed information (speech vs. nonspeech segments) Segmentation The section Segmentation describes the results of VAD, which are segments of detected voice and silence. Segments are…

Speech Quality Estimator – Essential

     Posted on: 2018-04-04

Phonexia’s Speech Quality Estimator quantifies the acoustic quality of recordings. This helps the user to quickly determine whether the acoustic quality of a recording is good for processing with other speech technologies or not. As an answer for SQE, the SPE returns a json/xml file. This file includes general information about the technology and statistics of all (one or two) channels. The statistics of all channels include the numbers for many aspects of recording quality, and the overall global score. Technology The technology is language-, accent-, text-, and channel- independent Compatibility with the widest range of audio sources possible (applies…

Keyword pronunciation

     Posted on: 2018-04-04

Pronunciation of the keyword(s) is generated automatically (G2P, grapheme to phoneme)  or produced from the lexicon of known words (“lexicon”) or converted from audio (phoneme transcription). It can be edited manually for each word (Phonexia do not limit the number of pronunciations per keywords/phrases).

Product Portfolio

     Posted on: 2018-04-02

Phonexia Speech Platform is an umbrella concept for all Phonexia’s products and services related to speech technologies. It gives us the ability to customize various products to a wide range of customer needs. Platform Edition is an encapsulation of specific setup of speech technologies, modules, applications, utilities and services designed for a specific market segment. We distinguish Speech Analytics (SAL) and Voice Biometrics (VBS) as most common domain of usage. It is also a tool for marketing and sales. Voice Biometrics is focused more on identifying speaker, gender, language spoken and more. Speech Analytics focuses on gathering information about content…

Phonexia Voice Inspector v3

     Posted on: 2018-04-02

About Phonexia Voice Inspector v3 (VIN3) provides police forces and forensic experts with a highly accurate speaker identification tool during investigation of criminal matters. It uses the power of voice biometry to automatically recognize speakers by their voice. Main features of the VIN3 application: Automatic speaker identification tool to strengthen results of the standard linguistics- and phonetics-based approach Scoring in Likelihood Ratio (LR) – result from a statistical test for a comparison of two hypotheses. The system returns a number from the interval <0, +∞>, which expresses how many times more likely the data are under one hypothesis than the…

Phonexia Ethical Code

     Posted on: 2018-03-24

Application of the Code It is the policy of Phonexia, s.r.o. (“Phonexia”, “we”) to maintain the highest level of ethical standards in the conduct of our business affairs. Our values guide our actions in all cases. The actions and conduct of our officers, directors and employees (collectively, “Phonexia personnel”), as well as others acting on our behalf, are essential to maintain these standards and promote highly ethical reputation of Phonexia. To that end, all our personnel including agents, consultants and contractors as well as distribution partners involved in Phonexia´s international business activities must read, become familiar and comply with this…

Terms of Service

     Posted on: 2018-03-24

Description of the Services provided by Phonexia s.r.o. 1. Acceptance of Terms of Service (Terms as a Contract) 1.1. PHONEXIA-User Relationship. These Terms of Service (hereinafter referred to as "Agreement" or „Terms of Service“) and the PHONEXIA Privacy Policy govern the relationship between Phonexia s.r.o. (ID No.: 27680258, VAT No.: CZ27680258, registred seat at: Chaloupkova 3002/1a, 61200 Brno, registred by the County Court in Brno under file C, insert 5124), provider of the PHONEXIA technology (hereinafter referred to as "PHONEXIA") and you ("you", "your", „user“ or "Member"), and your use of and access to the website, PHONEXIA services or any…

Privacy Policy

     Posted on: 2018-03-24

Phonexia s.r.o. with registered seat at Chaloupkova 3002/1a, 612 00 Brno, Czech Republic, is a developer and provider of speech technologies software products and related services. We appreciate your visit on our websites and we are pleased that you are interested in our software products and related services. We conform our data use to the European Union’s (“EU”) General Data Protection Regulation (“GDPR”). This Privacy Policy should help you to understand how we as a data controller gather, use and protect your personal information. 1. COLLECTING PERSONAL INFORMATION When you sign up for a Phonexia Account to allow you using…

Account

     Posted on: 2018-03-21

Registered info: GDPR tools: Full name: Login name: E-mail: Change profile Change password Phonexia Partner Portal documents access level: Hints: General rules Registration for Phonexia Partner Portal is for free. But various user access levels are applied to the articles, some of them are available only for Phonexia Partners and Certified members. You may ask for promoting your access level by asking for business support on info@phonexia.com Legal documents By registration, login to and using this website you agree with the Privacy Policy and Terms of Service. .

Phonexia – introduction

     Posted on: 2018-03-14

What we believe in At Phonexia, we find joy in pushing the boundaries of innovation in the field of speech technology by automating and simplifying solutions for many of today’s complex communication and security-strategic challenges. By providing our partners and customers with state-of-the art speech-technology software, we leverage the power, and data, in their voices. Who we are Phonexia is the only speech technology software manufacturer that reveals and leverages the most data in speech for enterprising trailblazers across the globe who want to discover and develop powerful new skills in a knowledge-based economy. We have more than 19 years…

Licensing (technical details)

     Posted on: 2018-03-02

This document describes all licensing types for Phonexia product licensing available to our partners and customers. Each partner/customer can choose the licensing variant which best fits the current project or infrastructure. The document does not describe business conditions of Phonexia licensing. What is the License? The License is a formal agreement regarding “The Product Usage Rights” between Phonexia s.r.o. and a user of any Phonexia technology or Phonexia product. Licenses are issued by the Business Department for all speech technologies and products, and may be required in order to use utilities and tools developed by Phonexia or partners. For technical…

SPE configuration

     Posted on: 2018-02-02

Basic explanation of configuration directives for SPE with hints & tips. Overview of phxspe.properties for beginners.

Sizing of the computing units for speech technologies

     Posted on: 2018-02-02

Best practices for good sizing of Phonexia technologies depend on a few facts: Intense work with large data sets requires good performance and bandwidth between RAM and CPU. It all depends on the size of the files with technological models data, usually loaded into RAM and used intensively for computing operations Always think only about physical cores of CPU (HT, VT features can't help in performance) Also seek for CPUs with a large L3 cache. And the better CPUs are those with higher l3_cache_size/#_of_physical_CPU_cores ratio. We currently assume that CPUs from the current Intel Xeon Family in the 4th generation…

VP

     Posted on: 2018-02-01

Voice Print – output from spoken speech extraction process of SID. Unique mathematical representation of the specific speaker. It is created from iVectors.

Median

     Posted on: 2018-02-01

Median – Value separating higher half of data sample from lower half.

LR

     Posted on: 2018-02-01

Likelihood Ratio – Result from statistical test for two models comparation. It gives back number which expresses how many times more likely the data are under one model than the other. LR meets numbers in interval <-∞;+∞>

LPA

     Posted on: 2018-02-01

Language Print Archive - pack of language prints from the recordings spoken in the same language/dialect. Used for the language identification in LID comparison.

LP

     Posted on: 2018-02-01

Language Print - output data from LID technology

FEA

     Posted on: 2018-02-01

Features – FEA is optional output from KWS technology. Looking for keywords in FEA is faster than in original recording.

Broadcasting

     Posted on: 2018-02-01

Distribution of audio and video content to a dispersed audience via any audio or visual mass communications medium, but usually one using electromagnetic radiation (radio waves)

Register

     Posted on: 2017-08-17

Registration for Phonexia Partner Portal is for free. But various user access levels are applied to the articles, some of them are available only for Phonexia Partners and Certified members. You may ask for promoting your access level by asking for business support on info@phonexia.com Registration, login to and using this website you are agree with next important Phonexia's documents: .

Q: How to choose answer format from server (xml/json)?

     Posted on: 2017-06-27

A: Via HTTP header “Accept” parameter (application/json; application/xml) Via request query “format=json/xml” If the format is not defined (or the HTTP header "Accept" parameter has one of these values: application/*,*/*,*), server will return json.

Q: How can I tell in which format the .wav file is?

     Posted on: 2017-06-27

A: From the utilities in the package, you can find it in "ffprobe <file_name>", it will write out the info about the file. *Utility "ffprobe" is not included in our package(s). It is part of ffmpeg (https://ffmpeg.org/ffprobe.html) and it is neccessary to install it separately.

Q: Please give me a recommendation for LID adaptation set.

     Posted on: 2017-06-27

A: The following is recommended: For adding new language to language pack 20+ hours of audio for each new language model (or 25+ hours of audio containing 80% of speech) Only 1 language per record For adapting the existing language model (discriminative training) 10+ hours of audio for each language May be done on customer site. May be done in Phonexia using anonymized data (= language-prints extracted from a .wav audio)

Q: I found the following error: ApplicationStartup: Unhandled exception: BsapiException. What does it mean?

     Posted on: 2017-06-27

[Error] ApplicationStartup: Unhandled exception: BsapiException: SWaveformSegmenterI(/mnt/phxspe/home/phx/storage/dfs/a1cabcf7-c761-49f1 -a9bc-0a8209a09fd9.opus Requested segment (78056, 102056) is out of waveform range (0,91840). Any ideas what this means? A: It means that this opus file is created improperly and declares internally (in header) much more audio than available in real file. Please check your audio source/originator for proper functionality. Or use ffmpeg / sox utility as preprocessor of the audio and do audio normalization by self-conversion from opus to opus before recordings are processed through SPE.

Q: While trying to install SPE3, I get the error for loading libasound.so.2 libraries.

     Posted on: 2017-06-27

Currently I’m trying to install the provided binaries for Linux, but I do get the following when running phxadmin: ./phxadmin: error while loading shared libraries: libasound.so.2: cannot open shared object file: No such file or directory I’m trying to run this under CentOS 7. A: Please install sound libraries required for manipulation with audio files from official repository into your OS. For CentOS you may use: sudo yum install alsa-utils alsa-lib Hint: Great utility for finding subsequent Redhat/Fedora/CentOS libraries is https://www.rpmfind.net/linux/RPM/index.html

Q: What LLR, LR and score mean?

     Posted on: 2017-06-27

A: These abbreviations mean the following: LR - likelihood ratio, result from statistical test for two models comparison. It returns a number which expresses how many times more likely the data are under one model than the other.  LR meets numbers in interval <0;+inf). LLR - abbreviation for log-likelihood ratio statistic, logarithmic function of LR. LLR meets numbers in interval (-inf;+inf). Percentage (normalised) score - commonly used mathematical transformation of the LLR to percentage. This number is better for human readability but may bring some doubts if LLR numbers are too high (typically for some non-adapted installations). Interval <0;100> (or…

Software Vetting (Best Practice)

     Posted on: 2017-06-15

The purpose of this document is to help client to satisfy their high security standards during integration of Phonexia software to their critical infrastructure. The vetting ensures that Phonexia software is not dangerous to the client’s infrastructure in any way. It means there are no backdoors, viruses, worms, Trojan horses, spyware, adware, critical bugs, unwanted functionality, no information is sent outside the client’s infrastructure. Vetting context Speech technology is a very dynamic area with a very fast development. For example the speaker identification error rate decreases to half between each two evaluations organized by National Institute of Standards and Technology,…

Terminology

     Posted on: 2017-06-15

Document which briefly describes processes and relations in Phonexia Technologies with consideration on correct word usage.   SID - Speaker Identification Technology (about SID technology) which recognize the speaker in the audio based on the input data (usually database of voiceprints). XL3, L3,L2,S2 - Technology models of SID. Speaker enrollment - Process, where the speaker model is created (usually new record in the voiceprint database). Speaker model: 1/ should reach recommended minimums (net speech, audio quality), 2/ should be made with more net speech and thus be more robust. The test recordings (payload) are then compared to the model (see…

Get better support

     Posted on: 2017-05-19

This page highlights advices based on the previous experience. If you have any suggestions or correction regarding the innovation of the tech support, please let us know. The Frequently asked questions and Lifetime Support Policies sections prepared for you on Partner Portal could also be of interest to you. Any errors should be tested on the latest version of the product. Please ask your Phonexia contact for a link to download the latest version.   Before submitting issue/ticket... Any errors should be tested on the latest version of the product. Please ask your Phonexia contact for a link to download…

Phonexia Voice Inspector v1

     Posted on: 2017-05-18

About Phonexia Voice Inspector v1 (VIN1) provides police forces and forensic experts with highly accurate speaker identification tools to be used during the investigation of criminal matters. It utilizes the power of voice biometry to automatically recognize the speaker by their voice. Main features of the VIN1 application: An automatic speaker identification tool to strengthen the results of the standard phonetic based approaches Scoring of the likelihood ratio (LR), log-likelihood ratio (LLR), and an option of a verbal presentation of the results Graphic presentation of the likelihood ratio (LR), probability density function and Tippett plot Generating detailed reports (expert opinion…

Speech Intelligence Resolver v1

     Posted on: 2017-05-18

About Phonexia Speech Intelligence Resolver v1 (SIR1) combines the power of speech technologies within a single application. The application automatically performs visualization of the record as well as filtering the speech metadata uncovered from your records effectively. Speech technologies implemented: Phonexia Speaker Identification (SID2) Phonexia Language Identification (LID2) Phonexia Gender identification (GID) Phonexia Voice Activity Detection (VAD) Phonexia Speaker Diarization (DIAR) Phonexia Keyword Spotting (KWS) Phonexia Speech Quality Estimator (SQE) Phonexia Speech Transcription (STT) SIR is a client application cooperating with REST servers. It can be used as a standalone application due to the integrated local REST server. It was…

Voice Inspector

     Posted on: 2017-05-18

About Phonexia Voice Inspector v3 (VIN3) provides police forces and forensic experts with a highly accurate speaker identification tool during investigation of criminal matters. It uses the power of voice biometry to automatically recognize speakers by their voice. Main features of the VIN3 application: Automatic speaker identification tool to strengthen results of the standard phonetics-based approaches Scoring in likelihood ratio (LR) – Result from statistical test for two models comparison. It gives back number which expresses how many times more likely the data are under one model than the other. LnLR or LogLR meets numbers in interval <-∞;+∞>...), and verbal…

Phonexia Browser

     Posted on: 2017-05-18

About Phonexia Browser v3 (Browser v3) software that combines the power of speech technologies in a single desktop application. The application automatically  performs visualization of records as well as effective filtration of speech metadata uncovered from the user´s records. Speech technologies implemented: Speaker Identification (SID) Language Identification (LID) Gender identification (GID) Voice Activity Detection (VAD) Speaker Diarization (DIAR) Keyword Spotting (KWS, 10+ languages available) Speech Quality Estimator (SQE) Speech to Text (STT, 10+ languages available) Age Estimation (AGE) Browser v3 is a client application cooperating with Speech Engine v3 (SPE3). It is possible to use it as a client -…

Time Analysis (TAE)

     Posted on: 2017-05-18

Technology description Technology Time Analysis Extraction by Phonexia extracts base information from dialogue in a recording, providing essential knowledge about conversation flow. That makes it easy to identify long reaction time, crosstalk, or responses of speakers in both channels.  This technology is only meaningful when used on recordings with 2 channels. As an answer to the TAE technology, SPE returns a json/xml file. This file includes general information about the technology and details of the time analysis. The technology can work either with a closed recording or with a stream. Monologue Describes the statistics of a recording related to one…

Keyword Spotting (KWS)

     Posted on: 2017-05-18

About KWS Phonexia Keyword Spotting (KWS) identifies occurrences of key-words and/or key-phrases in audio recordings. Application areas: Security/defense Maintain fast reaction times by routing calls with specific content to human operators Search for specific information in large call archives Trigger alarms immediately (online) when an event occurs Call centers Increase operator and supervisor efficiency by searching calls Identify inappropriate expressions from operators Check marketing campaigns with automatic script compliance control Mass media and web search servers Index and search multimedia by keyword Route multimedia files and streams according to their content   KWS technology Acoustic based technology robust even with…

Support

     Posted on: 2017-05-18

Technical support is available during Central European working days and hours: Monday - Friday, 9:00 - 17:00 CET. We will reply within 4 working hours. If your issue is urgent, please call your Phonexia contact person or the support phone numbers. Report an issue Before you report an issue, see the Get better support section for hints which information can help solving your issue faster and how to collect this info. Report your issue using email or phone: email: support@phonexia.com landline: +420 511 205 265 cellphone: +420 731 810 643 Data Upload Use your preferred storage to share files with technical…

Phonexia Speech Engine

     Posted on: 2017-05-18

About Phonexia Speech Engine v3 (SPE3) is a main executive part of the Phonexia Speech Platform. It is a server application with REST API interface through which you can access all available speech technologies. Both, Linux 64bit and Windows 64bit operating systems are supported. Phonexia Speech Engine (SPE3) is adjustable server component which houses all speech technologies. SPE3 provides RESTfull application programming interface to access various technologies. Aside from technologies themselves the SPE has implemented other various functionality supporting work with speech technologies, recordings and streams, and others. Features Main purpose of SPE is to work as processing unit for…